Testimonials

• *
• *
• *
• *
• *

Great experience

The front desk was great. Samantha was a very thorough with her exam and xrays. Glad i came hereLess

- Scott P. 8/12/2019

• *
• *
• *
• *
• *

Great new Dentist, that Dr Pan. Friendly to patients and positive.

- Pierce H. 8/9/2019

• *
• *
• *
• *
• *

Great service!

- Anthony A. 7/27/2019

• *
• *
• *
• *
• *

The practice is EXCEPTIONAL! Professional, Meticulous, Immaculate,Pleasant and EXTREMELY TALENTED!!Less

- Michelle A. 7/24/2019

• *
• *
• *
• *
• *

They are on there game.

Hear ye hear ye from far and wide they have taken dental to a new level. I just wanted to tell the world I'm on board. My life is about to take a style, and it s starting with a smile. Thanks Guys. From the The McLemore'sLess

- Fred M. 7/20/2019

• *
• *
• *
• *
• *

Fantastic service

I’ve been coming to Pan dental care for 3 years and they have consistently offered great service.Less

- Adam P. 7/13/2019

• *
• *
• *
• *
• *

Good initial visit to this practice

Treated warmly and professionally. Dottie did a good job cleaning my teeth and asking about my dental hygiene plus providing some pointers and history of the practice. Her technique was thorough yet gentle.Less

- Joel M. 7/11/2019

• *
• *
• *
• *
• *

Great Dental practice, professional and up to date

I love Dr. Pan's dental practice. Everyone is so friendly and professional. Up to date dentistry tools and systems.Less

- Dianne M. 7/11/2019

• *
• *
• *
• *
• *

Professional and friendly office

These people are great as nice as going to the dentist can be I believe they really care about their patient's health, comfort, and well-beingLess

- Mark S. 7/9/2019

• *
• *
• *
• *
• *

New Crown

Dr. Pan and his staff were courteous and professional, as usual. Most importantly, Dr. Pan seated my new crown in very short order and without any pain or discomfort. He is quite meticulous and ensures that whatever dental services he is providing, that it is done to the best of his ability and that the patient is satisfied. The new crown is a very good match with my other teeth. I am never stressed out when I visit Dr. Pan's office.Less

- Mark H. 6/25/2019

• *
• *
• *
• *
• *

My wife was very pleased with the way she was received and treated. She was nervous about what she faced. Was quite impressed with the new methods of treatment. She has always been very anxious about going to have her checkups. Your staff put her at ease. My turn next. Have another health issue to deal with before I make an appointment. Look forward to having my turn. Best Regards: Richard Jackson husband of Christine.ajj7111Less

- Richard R. 6/19/2019

• *
• *
• *
• *
• *

Reviewing today's cleaning visit

As always , I had a seamless and wonderful visit to the dentist this morning . With the online texting , I was able to jump into an open spot for my cleaning which works so well for me as a client. As soon as I walked in , I was greeted by name ( everyone seems to be greeted by name) and when my appointment was a little delayed , they told me and apologized about it. Cleaning was great and I was told about every-step in advance through-out the process. Dr Pan always show up to take a final look and say hello. First class practice.Less

- john m. 6/17/2019

• *
• *
• *
• *
• *

Cleaning and Xrays

Samantha has been my hygienist for the last two visits. I have a small mouth and Xrays are difficult for me - she is very patient and kind throughout the whole process. I am very grateful to the team at Pan Dental.Less

- Rachel G. 6/17/2019

• *
• *
• *
• *
• *

Best dentist and staff in area

Had a filling taken care of this morning by Nelson.Painless procedure as always. Teresa, his dental assistant is great at her job as is Laurie the office manager.This is the place to go for your dental work.I have been going to Pan Dental since he took over from Dr.Garrard over 20 years ago. I have nothing but good things to say about the rest of the staff at Pan Dental also.Less

- John M. 6/12/2019

• *
• *
• *
• *
• *

Very positive and pleasant experience

Dr. Jeffrey Pan was very competent. He put a crown on my tooth and it was painless and quick. He is also very kind and polite.Less

- Joan D. 6/12/2019

• *
• *
• *
• *
• *

Great Office

My 4 year old son hurt his mouth last night on a swing set and Dr. Jeffrey was able to get us in today to make sure everything was ok. Everyone is always very professional and caring. We love this office and I have been a patient there for over 25 years. I wouldn’t go anywhere else.Less

- Andrea B. 6/8/2019

• *
• *
• *
• *
• *

Low-stress dental appointment

Dr. Jeffrey’s calm and friendly demeanor put me at ease during a root canal. He explained what to expect during the procedure and ensured that I was comfortable.Less

- Ellen S. 6/6/2019

• *
• *
• *
• *
• *

Great Service. Very friendly and professional team.

The team at the office is very friendly and professional. I had not been to the dentist in a while and wanted to get back on track. I am glad that I picked this office as the place to get back on track. Each person that I met with on the team made me feel like I had been going to this office for years.Less

- Barry L. 6/6/2019

• *
• *
• *
• *
• *

Great, professional service and wonderful staff! Welcoming atmosphere!

- Thespina V. 6/5/2019

• *
• *
• *
• *
• *

Immediate Response

I fractured a tooth on a Saturday evening that needed immediate response - 15 minutes later Dr. Nelson Pan met me at his office. Couldn’t recommend Pan Dental any more and will continue to refer people. Great family dentist from top down.Less

- Chapin J. 6/1/2019

• *
• *
• *
• *
• *

Very friendly

Wonderful would highly recommend this dental practice to all my friends. Everyone in the office is so very personable and caring.Less

- Kathy C. 5/30/2019

• *
• *
• *
• *
• *

Very professional.Dr Pan and Threasea make you feel at ease. Great office staff

- RICHARD G. 5/30/2019

• *
• *
• *
• *
• *

This was my first visit. The hygienist was wonderful. She seemed very knowledgeable and did a great job cleaning my teeth.Less

- Linda F. 5/16/2019

• *
• *
• *
• *
• *

Visit with Dotty for cleaning

Happy as always with Dotty. I am not a model patient and she always has patience and understanding. Very happy with the quality of cleaning.Less

- Frances L. 5/16/2019

• *
• *
• *
• *
• *

Great place!

My first time there and I liked the staff very much. Met Dr. Pan Sr. and he seemed like a knowledgeable and friendly guyLess

- Anthony C. 5/13/2019

• *
• *
• *
• *
• *

Professional courteous experienced

Drs Nelson Pan and Debra are all of these things. Over the years they and staff have worked with me for scheduling needs, visits are timely and professional. Best of all, late / after work hours are available! Thank you Dr. Pan and Staff! Jeff MillerLess

- Jeff M. 5/9/2019

• *
• *
• *
• *
• *

Best dentist around

Fast, efficient, caring, always have the latest equipment and techniques. I’ve coming since 2008, and love all the staff, especially Dottie.Less

- Richard H. 5/9/2019

• *
• *
• *
• *
• *

Great visit

I had my 6 month checkup today, and as usual, the entire staff was on point.

- Julie B. 5/8/2019

• *
• *
• *
• *
• *

I had a new hygienist this time and she was very professional and nice just like the whole team at this office Very caring and professional.Less

- RICHARD G. 5/8/2019

• *
• *
• *
• *
• *

Love them!!

They are the best! Professional, friendly, fair and understanding. Dr. Nelson Pan is the Man!! Lori and Theresa are absolutely wonderful...luv those girls!! The whole family is great... give them a try, you will be glad you did!Less

- Joanne m. 5/4/2019

• *
• *
• *
• *
• *

Love them!!

They are the best! Professional, friendly, fair and understanding. Dr. Nelson Pan is the Man!! Lori and Theresa are absolutely wonderful...luv those girls!! The whole family is great... give them a try, you will be glad you did!Less

- Joanne m. 5/4/2019

• *
• *
• *
• *
• *

Service and Pricing

Service was excellent but it was much more expensive than anticipated.

- bob L. 5/2/2019

• *
• *
• *
• *
• *

Very experienced and great family practice!

Great Practice. They make you feel welcome, and stay on top of technology. Laurie is always so helpful, a real problem solver!I don't mind going to the dentist! Sam,my hygienist is awesome too! Jeffrey,my dentist too. I highly recommend them.Less

- Marilyn C. 5/1/2019

• *
• *
• *
• *
• *

Professional, knowledgeable, welcoming, efficient

Yesterday was my first experience with Pan Dental and all I can say is that I wish I hadn't waited so long to make the change. It was a pleasant experience from the moment I walked in the door until the moment I left. I had been with the same Dental Office from my teen years well into my adulthood and I stayed even when I moved a fair distance away. It also was a family owned practice, but my Dentist retired a few years back and the business left the family. I wanted to make the change then, but I worried about leaving 40 years of records behind so I stayed for awhile, but it was never the same. I recently decided to make the change and Pan Dental kept being mentioned so I decided to make the leap and I am so glad that I did. My first experience was very pleasant and I was impressed with the Practice itself. Their equipment is modern, their staff is pleasant, and they definitely seem to put an emphasis on caring for the client, which is something that too few businesses worry about today. Based on this visit, I would highly recommend Pan Dental to anyone.Less

- Jeanne H. 4/25/2019

• *
• *
• *
• *
• *

Friendly upbeat staff make you feel welcome

They discuss treatment with you answer questions and engage with this patientsLess

- Jim O. 4/22/2019

• *
• *
• *
• *
• *

Straightforward and professional as usual! I have seen Dr. Pan since I was in my teens. The entire staff and office is great as always.Less

- Nick H. 4/20/2019

• *
• *
• *
• *
• *

Best cleaning ever

Gabriella was my hygienist today and for all the years I’ve been having my teeth cleaned she was by far the best. She really got in there and put some elbow grease in it. I never felt a more thorough cleaning and left there feeling wonderful. Sweet girl with a great personality. I believe she is new but she’s was clearly very educated and comfortable in her position.Less

- Shannon B. 4/18/2019

• *
• *
• *
• *
• *

Quality of service

Very nice experience

- Nicholas G. 4/16/2019

• *
• *
• *
• *
• *

Best Dentist In Massachusetts Hands Down.

Let me start off by saying I hate going to the dentist. It is soley because of this fact I felt I had to write this review for anyone out there new to the area or who hasn’t had work done recently. If you cannot ignore the problem any longer, have a medical emergency, or anything in between look no further. This is the place you want to go. I had a dental emergency involving a moderately complex procedure. Without getting into to much detail, the roots inside two veneers at the front of my mouth snapped due to a heavy impact at my workplace. Previously I had both a root canal and an ipecoectomey done by an oral surgeon. Having almost no actual bone left a graft was required so implant posts could be attached at a later date. Throughout the course of my treatment at Pan Dental I saw all three Dr. Pans and each one showed an expertise that was unparalleled. Not only did they managed to see me not but two hours after the initial incident, but they gave me a full X-Ray and formulated an entire written care plan which they then forwarded to my workmen’s comp claim that same day. The receptionist is charming and presents a carefree attitude all the while working seemlessly with the Pans to make the entire procedure as easy on the patient as possible. Further making the whole experience painless in more ways then one. She contacted my employer directly and made it so I didn’t have to shuffle through mountains of paperwork as would usually be the norm for such a case. Not so at Pan Dental. They managed to begin the aforementioned process of grafting bone into my gums the very next day. Thus beggining a six months long process of implanting new titanium posts into the newly minted jaw bone. This procedure was hell and all three Doctor Pans kept me comfortable before, after, and during the procedure without ever over medicating. Thier maticulous skill being the first and foremost tool of pain management used so that aftercare didn’t drag on and put me the patient at risk. Again I hate the dentist with a passion. But for the record Mr. And Mrs Pan should be proud for not only having started a truely successful family business in the age of disconnected corporate medicine; but also raising thier extremely knowledgeable, kind son (and daughter) who can carry on the family’s legacy. You as a patient of the Pans can rest assured that long after thier tenure within the dental community has ended the quality, compassion, and expertise I experienced during this hard time will be carried on for another generation. For that I would just like to say thank you. It is one thing to be a master of your craft it is another thing entirely to master being a decent human being.Less

- Matt B. 4/2/2019

• *
• *
• *
• *
• *

these

The best tooth filling I ever had, pain free and quick. I was done within 45 minutes. Both Dr.Nelson Pan and his assistant were nice. I would surely recommend these group to my friends and relatives. We're happy they took over Dr.DeGaravilla's practice.Less

- Evelina S. 3/29/2019

• *
• *
• *
• *
• *

Very professional, but friendly.

After over 20 years with our family dentist who recently retired, we were nervous to start over someplace new. I was very happy with our experience, my daughter had a cleaning and was also very pleased.Less

- Kristine C. 3/26/2019

• *
• *
• *
• *
• *

Always high quality dental care by great professionals!

Consistently impressive high quality care delivered by great people in a state of the art facility!Less

- Donald F. 3/25/2019

• *
• *
• *
• *
• *

ce within 3 minutes after my arrival. She very nicely asked if she could help me since I was in a wheelchair.

I'm very comfortable in the care of Dr. Nelson Pan. He knows exactly where to rub your gums or cheeks when giving novacaine so that my two fillings were pain free.Less

- Joyce B. 3/21/2019

• *
• *
• *
• *
• *

They are all amazing

- Roberta M. 3/20/2019

• *
• *
• *
• *
• *

Very happy with thoroughness

This was my first time at this office. It was a great experience. Very thorough & high tech cleaning & x-rays. They really seemed up to date in terms of technology & technique. Office was clean and staff was kind & professional. I would highly recommend.Less

- JILL R. 3/20/2019

• *
• *
• *
• *
• *

The Very Best!

I have been going to Dr. Nelson Pan for over 20 years and he is a great dentist. He is always very knowledgeable, makes me feel very comfortable and does it all with a wonderful sense of humor. I used to literally hate going to the dentist, then I met Dr. Pan. All of his staff is wonderful and Lori is the very best! She always makes sure that everything about my visit runs smoothly. I have chosen Alison for my Dental Hygienist, she is absolutely wonderful. Theresa is the dental assistant that has been right there during my visits and is fantastic. I can't say enough good things about Dr. Nelson Pan and all of his staff. I highly recommend them.Less

- Patricia D. 3/16/2019

• *
• *
• *
• *
• *

The Very Best!

I have been going to Dr. Nelson Pan for over 20 years and he is a great dentist. He is always very knowledgeable, makes me feel very comfortable and does it all with a wonderful sense of humor. I used to literally hate going to the dentist, then I met Dr. Pan. All of his staff is wonderful and Lori is the very best! She always makes sure that everything about my visit runs smoothly. I have chosen Alison for my Dental Hygienist, she is absolutely wonderful. Theresa is the dental assistant that has been right there during my visits and is fantastic. I can't say enough good things about Dr. Nelson Pan and all of his staff. I highly recommend them.Less

- Patricia D. 3/16/2019

• *
• *
• *
• *
• *

Great Service & Experience!

I was in today for my second visit getting a tooth refilled. Dr. Jeffrey Pan was amazing! I did not feel any discomfort. I am so happy I finally switched to this office. Everyone is friendly and professional.Less

- Nicole M. 3/13/2019

• *
• *
• *
• *
• *

First visit , very impressed

This was my first visit to Dr. Nelson . I was vert impressed with the welcoming atmosphere of the entire staff. Dr Nelson a highly skilled dentist using the latest technology and taking the time to explain the procedure to me. I look forward to a long relationship with this practice and would highly recommend this dental practice .Less

- Thomas S. 3/8/2019

• *
• *
• *
• *
• *

The Best

Pan Dental has been taking care of my wife and son for years, This was my first visit, and now I understand why they speak so highly of them. The staff is friendly and helpful, their equipment is top notch, and they all seem very skilled and extremely knowledgeable. I am very happy I went.Less

- Mark S. 3/5/2019

• *
• *
• *
• *
• *

Excellent Dental Practice in Melrose, MAIn for my

In for my semi-annual cleaning. Prompt, professional service as always. Always very thorough and always provides helpful recommendations for proper oral care. Very satisfied patient!Less

- Charles R. 3/5/2019

• *
• *
• *
• *
• *

Friendly prompt service

Easy to get to. Plenty of parking. Nice office with friendly staff. I was in and out in no time. great.Less

- CAROLYN S. 2/28/2019

• *
• *
• *
• *
• *

Front tooth filling

Friendly, efficient, very concerned that I was satisfied with the result. Entirely painless.Less

- Joe F. 2/28/2019

• *
• *
• *
• *
• *

Highly recommended dental practice

For the past 25+ years my husband and I have been getting all our dental services done by Drs Deborah and Nelson Pan, and their dental hygienists. Within the past couple years their oldest son Jeffrey has joined the practice which is regularly being updated with the latest dental equipment and technologies. This entire dental group is awesome, not only topnotch professionals but also very caring and dedicated professionals. Highly recommended!Less

- Sue R. 2/27/2019

• *
• *
• *
• *
• *

Another positive experience....

Debra is upbeat and friendly.... I have some dental anxiety, but not with Debra. She is extremely gentle while cleaning my teeth, and always takes the time to explain what she is doing. So glad I found her!Less

- Gail T. 2/25/2019

• *
• *
• *
• *
• *

Staff is incredible!

Going to the dentist may not be my favorite thing to do, but with the great staff, Laurie, Jeffrey, Dr Nelson and Deborah Pan, it makes it a pleasure! They keep up with the latest technology, so I feel confident they are giving me the best care. Whenever I have had an emergency, they are great too. Thank you!Less

- Marilyn C. 2/18/2019

• *
• *
• *
• *
• *

Won’t go to any other dental practice!

Everyone is so friendly and professional. State of the art technology with the goal always to keep your teeth healthy & forever! I’ve moved to Dallas but still travel to see the Pans! Along with their hygienists & office staff, my healthy teeth experience keeps me a loyal patient for life.Less

- Julia S. 2/16/2019

• *
• *
• *
• *
• *

Top Notch Cleaning and check up !

Had my six month cleaning today with Alison, A+ job, and again no cavities. Highly recommend this office. Looking forward to my six month visit.Less

- Lori S. 2/12/2019

• *
• *
• *
• *
• *

High quality service and equipment

Almost a pleasureLess

- Joe F. 2/7/2019

• *
• *
• *
• *
• *

They provide wonderful friendly dentistry. The office is spotless and the care and attention is awesome. They are simply the best.Less

- david c. 2/6/2019

• *
• *
• *
• *
• *

They provide wonderful friendly dentistry. The office is spotless and the care and attention is awesome. They are simply the best.Less

- david c. 2/6/2019

• *
• *
• *
• *
• *

They provide wonderful friendly dentistry. The office is spotless and the care and attention is awesome. They are simply the best.Less

- david c. 2/6/2019

• *
• *
• *
• *
• *

HIGH QUALITY SERVICES

I went in for my first cleaning as a new patient tonight. Dr. Debra Pan actually did my cleaning. Let me say she was professional, kind and very gentle. I explained that I have a condition in whichI can't tolerate pain. She was super kind and repeatedly asked if I was okay. She told me all about her career and that she is a Professor at BU. And shared all her children are dentists. I have a wicked phobia of dentists and she completely understood. She went above and beyond for me. Dr. Nelson Pan came in to talk to me he too was very nice and gentle. The front desk ladies are very kind as well.Less

- Elaine M. 1/29/2019

• *
• *
• *
• *
• *

Dental Appointment

Excellent practice with top dental professionals.

- Ken S S. 1/21/2019

• *
• *
• *
• *
• *

High quality, friendly and professional service

Went in with a broken tooth and left with a new crown. One appointment was all I needed. They are always so kind, professional and pleasant here.Less

- Ruthann N. 1/16/2019

• *
• *
• *
• *
• *

I love that everyone knows us, and is so friendly. I love the convenience of later hours and that i can always get the appts I need. I love love love that marble countertop too! They make havibg dental work much less stressful!Less

- Renee M. 1/10/2019

• *
• *
• *
• *
• *

My new tooth 🦷

Just had a new Cerek crown put in and it’s amazing, but not surprising, how well it fits. Dr Pan is an amazing talent and all the staff is professional and pleasant.Less

- Anthony C. 1/9/2019

• *
• *
• *
• *
• *

High Quality, professional and friendly service

I always enjoy my visit to the dentist. Pans and their staff treat me with on time friendly professional service. they take the time to educate me regarding my oral health. They really care and make sure you walk out with a smile.Less

- Robert B. 1/8/2019

• *
• *
• *
• *
• *

Great dentist!

Everyone in this dental practice is professional and competent. Highly recommend.

- Janice B. 1/3/2019

• *
• *
• *
• *
• *

Excellent service

Nelson and Jeffery took me early because I was having a lot of pain. Very thankful and feeling much better. The staff is very helpful and courteous.Less

- Debra J. 1/3/2019

• *
• *
• *
• *
• *

Great care.

They’re very kind, professional, and an ideal choice for dental care.

- Autumn G. 12/27/2018

• *
• *
• *
• *
• *

Terrific service, very skilled

Thought I lost a filling. I was seen in a few hours, on a Saturday. X-ray of the affected area, thorough inspection. No damage found.Less

- Joe F. 12/8/2018

• *
• *
• *
• *
• *

Painless visit!

I have been a patient at this office for a long time and I highly recommend this practice for anyone who is looking for a new dentist. Lori at the front desk is awesome. Dr. Pan and his assistant Theresa are a great team. I understand why they are #1 in Melrose.Less

- Bob S. 12/6/2018

• *
• *
• *
• *
• *

First time visit

Everyone in the office was friendly and helpful, Lori, Heidi ( hygienist) , and Dr. Jeffrey Pan. I was impressed with the office layout and everyone was very informative about what services would be provided to me. I had a tooth X-ray and a filling which was done without any pain. . A job well done.Less

- Anna W. 12/6/2018

• *
• *
• *
• *
• *

Very professional and clean and up to date office

I was very impressed with this team in all respects from the hygienist Heidi to Lori the biller, to Dr Pan. I have extreme dental anxiety and I was very relaxed and had no problem when getting a crown. I felt no pain. I didn’t even feel the novicane. Dr. Pan is phenomenal. He is kind, quick, professional and extremely good at what he does. I have found the right practice finally! I am very particular about dentists. I give them a five star rating.Less

- paula B. 12/6/2018

• *
• *
• *
• *
• *

Very professional office

I have been a patient of Dr Nelson Pan’s office for over 20 years. His work is impeccable and timely. He takes the time to explain needed procedures and is reassuring with an anxious patient (me). His office staff (Teresa and Laurie especially) are helpful and professional as are the hygienists.Less

- Maureen S. 12/6/2018

• *
• *
• *
• *
• *

Great service!

I am a long time patient of Dr. Pan's office, and highly recommend them. Their staff is always friendly and professional, and make you feel welcome. Gabby, my hygenist, does a great job in caring for my teeth and keeping them healthy. Go there!Less

- Mark M. 12/3/2018

• *
• *
• *
• *
• *

Long time patient

I have been s patient of Dr.Nelson Pan for 30 years.Always able to see me for emergencies.I had a cleaning and exam this morning at 8am- needed some work done on a partial- Teresa,his excellent dental assistant, took an impression and sent it out to lab immediately. At 430 this afternoon I will back in Nelson's chair getting two chipped teeth bonded and wearing my fixed partial. THAT IS SERVICE!!Less

- John M. 12/3/2018

• *
• *
• *
• *
• *

I saw Dr.Jeffrey Pan for a crown. His work is excellent .He is professional,efficient and precise.The crown was done in about an hour. The color matched my teeth so I was very pleased with the results. He is also friendly and seemed very caring.I would definitely recommend him to anyone. Everyone at this office is professional, friendly and makes going to the dentist a pleasant experience.Less

- jeanette c. 12/3/2018

• *
• *
• *
• *
• *

1st class operation ! Thoughtful , professional , courteous team of dentists and staff . Timely and simple communications across every business process. Welcoming and clean facilites . Well deserved 5 stars!Less

- Jack M. 11/29/2018

• *
• *
• *
• *
• *

Very professional office and staff

Very clean well oiled machine..... at this practice! Very impressed with the staff and billing personnel. The hygienist Samantha is outstanding. Such a gentile touch should be a surgeon.Less

- Paula B. 11/28/2018

• *
• *
• *
• *
• *

Superior Practice

This office has the qualities that people want at a dental office - Great customer service, warm and inviting environment, flexible schedule and experienced staff. I am so happy that I was recommended to this practice when my dentist retired.Less

- Josephine L. 11/22/2018

• *
• *
• *
• *
• *

Super positive dental experience!

Super positive dental experience! I don’t know anyone who likes to go to the dentist, or likes to have to start with a new dentist. But, after seeing the same dentist for my entire adult life, I eventually had to move on to somebody closer to home. No fear here! Everybody at this office was super friendly and professional! My hygienist Marjorie was fantastic, as well as Dr. Pan. I would highly recommend this practice to anybody interested in a comfortable, positive dental experience.Less

- Kristine S. 11/20/2018

• *
• *
• *
• *
• *

Dr. Pan's office is the best!

The Office Manager, Lori, is as nice as anyone you will ever meet and she is superbly helpful. The hygienists and dentists are compassionate and professional. While nobody enjoys going to the dentist, Dr. Pan's office makes it as painless as possible, both figuratively and literally.Less

- Rich K. 11/9/2018

• *
• *
• *
• *
• *

Excellent experience once again

I have been a patient of Dr. Pan and his family for many years. I came in for a deep cleaning. I am a total coward at the dentist and I was given a new hygienist who I was not expecting to have take care of me. She was absolutely wonderful. She was extremely gentle and genuinely concerned with my comfort. I have had pretty much all of Dr. Pan's staff work on my teeth and they all have been stellar. They have built a very professional practice filled with many great people. I drive a long distance to get to Dr. Pan's practice and would not think of going anywhere else.Less

- John P. 11/6/2018

• *
• *
• *
• *
• *

Appointment was smooth and comfortable

I am a client with moderate dental anxiety. Debra and her assistant were pleasant and upbeat. She completed the work quickly, but I never felt rushed. The was a big plus too!Less

- Gail T. 11/5/2018

• *
• *
• *
• *
• *

Best Dentists and Best Staff

Everyone is great there! Professional, accommodating pleasant, and very efficient. Lori keeps everything running smoothly!Less

- Joanne M. 11/5/2018

• *
• *
• *
• *
• *

Very Professional and friendly

Very thorough, always taken on time, in and out quickly.

- Colleen L. 11/5/2018

• *
• *
• *
• *
• *

Consistently high quality, friendly service.

We’ve been patients of the Pans for many years and have always been pleased with their commitment to high quality service.Less

- Donald F. 11/1/2018

• *
• *
• *
• *
• *

State of the art facility

Professional and personal atmosphere. Pann family treats you like family

- Bob S. 10/27/2018

• *
• *
• *
• *
• *

High quality, latest equipment, clean and reliable

Dr. Pan is always gentle and thorough. Clean office and dental assistants are awesome too! I always recommend them to people who are afraid of the dentist because of their gentle approach. Finding this practice 15 yrs ago was like finding gold!Less

- Patricia N. 10/27/2018

• *
• *
• *
• *
• *

excellent service

quick, high quality service! highly recommended!

- James P. 10/11/2018

• *
• *
• *
• *
• *

I love this office

Had a great experience with Dottie, and I am looking forward to my next cleaning

- Karen O. 10/2/2018

• *
• *
• *
• *
• *

better than the best

Have had dental problems for many years. Have seen many dental offices in my 68 years . This office is by far the the most welcoming and professional.Less

- patrick c. 10/1/2018

• *
• *
• *
• *
• *

Everyone that works here is wonderful. The staff are nice and make you feel comfortable. Great place to go.Less

- Allison W. 9/27/2018

• *
• *
• *
• *
• *

Impressive service and experience

Dr. Pan was extremely knowledgeable and careful - the experience was seamless and pleasant. Their office is very clean and their staff welcoming. Would recommend to anyoneLess

- Trevor K. 9/15/2018

• *
• *
• *
• *
• *

A great experience.

Very friendly.Staff listen to concerns,and they have the right answer. Thank you for the great service.Less

- Andrew D. 9/10/2018

• *
• *
• *
• *
• *

Great experience

I had not been to the dentist for several years, everyone at Pan's was friendly and professional - great experience !Less

- Robert G. 8/31/2018

• *
• *
• *
• *
• *

Excellent Experience!

My last routine cleaning with Dottie has prompted me to write this review. Not only does Dottie do her craft with great care and efficiency, she makes it fun! My only frustration was that I wasn't able to respond adequately to her funny stories because she was doing work on my teeth! Also, when I left, I was encouraged to care more for my teeth because Dottie not only told me HOW to better care for my teeth, but WHY I should and what it will mean in the long-term. A big thanks also to Drs. Nelson and Jeffrey whose characteristic mixture of humor and professionalism always makes my experience enjoyable. Who knew you could actually look forward to going to the dentist!? Try Pan Dental. You won't be disappointed!Less

- Jaime O. 8/17/2018

• *
• *
• *
• *
• *

The best you will find

from the front desk to the hygenists to the Dr's Pan you will not find a better dentist officeLess

- mark C. 8/16/2018

• *
• *
• *
• *
• *

High quality service, easy to get appt

As always staff is great, was very easy to get appts for multiple children with busy sports & school schedules!Less

- Ellen M. 8/15/2018

• *
• *
• *
• *
• *

Welcoming, patient and friendly

From the moment I walked into the office the front desk staff, hygienist staff and dentist were all warm, welcoming, patient and kind. The office itself was clean, neat and easy to access.Less

- K R. 7/23/2018

• *
• *
• *
• *
• *

Friendly, professional and very caring with a nervous patient!

Dr. Pan was exceptional in his explanation of the work to be done and in his care in completing the work. He was very gentle and efficient and had this nervous patient feeling much better. Thank you!Less

- JoEllen S. 7/21/2018

• *
• *
• *
• *
• *

I came in for an appointment as a new patient on Wednesday July 11th. I only had to get a cavity filled. I was treated very nicely by the receptionist as well as the hygienist and dr. I was so happy I made a cleaning appointment.Less

- Allison W. 7/17/2018

• *
• *
• *
• *
• *

Highly recommend this dentist

- very professional - very friendly - no waiting time - took time for all my questions - amazing service Thank you so much!Less

- Vanessa R. 7/14/2018

• *
• *
• *
• *
• *

Highest Quality, Highest Professionalism, and Very Friendly

The review title says it all . The highest quality and professionalism are very important but the friendly and relaxing atmosphere are also important making the overall experience not only very rewarding but very pleasant.Less

- henry d. 6/28/2018

• *
• *
• *
• *
• *

Very professional

Went for a cleaning and was very imresed with the hygienist Casey very nice and understanding. Everyone in the office is friendly and they do not make you feel uncomfortable which is why a lot of people do not go to the dentist regularly Would highly recommend going to this Dr Pan’s officeLess

- Kathy C. 6/14/2018

• *
• *
• *
• *
• *

Very professional

Went for a cleaning and was very imresed with the hygienist Casey very nice and understanding. Everyone in the office is friendly and they do not make you feel uncomfortable which is why a lot of people do not go to the dentist regularly Would highly recommend going to this Dr Pan’s officeLess

- Kathy C. 6/14/2018

• *
• *
• *
• *
• *

Love this office

I was the biggest baby when it came to going to the dentist til i found Dr Pan's office. From Lori at the desk to all the hygenists and Dr Pan I no longer fear it. They are gentle and kind. And most importantly pain free. Highly recommend this office to anyone with fearLess

- Laura S. 6/13/2018

• *
• *
• *
• *
• *

Painless from needle right through filling.Nelson is the best and his assistant Teresa,is excellent at her job Laurie also does s great job out front.25 year patientLess

- John M. 6/7/2018

• *
• *
• *
• *
• *

Always There

Needless to say the Pan's are great dentists---extremely competent, flexible in their approach to complex dental issues, always friendly; but the thing we appreciate the most is whenever emergency dental issue arises they ALWAYS make time to be there for us.Less

- Don & Laura M. 6/1/2018

• *
• *
• *
• *
• *

Top notch!

I have been going to Pan Dental for several years. I was referred by a friend and I am still grateful. Laurie makes one feel comfortable; she is understanding and caring. Laurie will accommodate your needs as best she can. I have been fortunate to have my dental care provided by Dr Nelson Pan. Dr. Pan is gentle and caring. He understands my anxiety and always finds ways to lessen my concerns. He works with you to make a plan to manage your care. I've seen lots of dentists but, no practice is better than Pan Dental. The hygienists are also wonderful. I've shared many a laugh with Alison, and how many people can say they've had a few laughs at their dentists office?Less

- Susan S. 5/23/2018

• *
• *
• *
• *
• *

All good

Best dentist practice in town

- christopher d. 5/20/2018

• *
• *
• *
• *
• *

Very congenial as well as professional dtagf

I had visited Stephanie the hygienist today. She was very professional as well as thorough! Very good explanation of everything she found and she had a very gentle touch. She took the time to provide background information about the practice and the doctors. I met Dr Jeffrey Pan who was professional and kind.Less

- paula B. 5/16/2018

• *
• *
• *
• *
• *

The best dentist office ever

Super friendly staff, always work with me around my schedule great service I love this place👍Less

- Chaimae M. 5/9/2018

• *
• *
• *
• *
• *

On time, cheerful and diligent staff

Very pleasant first experience!Less

- K W. 5/7/2018

• *
• *
• *
• *
• *

Highly professional; excellent results for all procedures.

- Ralph K. 5/4/2018

• *
• *
• *
• *
• *

Everything was great

Dr Jeffrey Pan was great

- Cj D. 5/3/2018

• *
• *
• *
• *
• *

Laurie at the front desk is exceptional

I am a long term patient and have never had a bad experience. Always helpful and accommodating in an emergency.Less

- Jeanne T. 5/3/2018

• *
• *
• *
• *
• *

Very friendly

- S. P. 5/2/2018

• *
• *
• *
• *
• *

High quality service, professional and friendly

Meet with the technician for a cleaning, she was very professional, kind and well informed, stop and ask to make sure I was doing ok and told me how good of a patient I was. Looking forward to meeting with the dentist on my next visit. Thanks!Less

- Trecha C. 4/23/2018

• *
• *
• *
• *
• *

Looking for a reason to go back

The office staff is very professional ,kind and caring. This was my second visit and am looking forward to the next visit. My visits have been a very positive experience. I have dental anxiety and felt very comfortable in the office and Dr. Jeffrey Pan was wonderful, kind and patient. I was even taken earlier than my appointment time. I highly recommend this practice. They have great accommodating hours for full time working people.Less

- Karen O. 4/19/2018

• *
• *
• *
• *
• *

Quick, Kind and Compassionate

I am a terribly nervous patient, but I can now go to the dentist without the dread that usually accompanies me. When I last visited Pan dentistry for my bi-annual cleaning I was truly sorry to hear that I had a crack in a tooth that needed to be filled and might possibly require a crown. Once I entered the examination room I was immediately relieved by Nelson Pan's kind and calm demeanor which really helped me forget my fear and put my trust in him. Deb assisted him and was so kind; she distracted me with stories of gardening and wild flowers while the novocaine got to work . She really knows people and how to put them at ease. It's also a great relief to have the procedure explained as they go along. My filling was done in no time with no pain and that's exactly what I want from a dentist.Less

- Yvonne B. 4/16/2018

• *
• *
• *
• *
• *

Went in for a cleaning today and Stacy was my technician.She was terrific and did a outstanding job.Less

- Jeremiah F. 4/5/2018

• *
• *
• *
• *
• *

Emergency extraction

Wonderful practice Very impressed I had a very lose tooth that needed to be removed and they took me right away. I cannot say enough about everyone there. I now have a new dentist.Less

- Kathy C. 3/31/2018

• *
• *
• *
• *
• *

Wonderful first visit

From the front desk staff to the hygienist Samantha to the Dentist I felt very confident and relaxed. Best cleaning I ever got. The office is clean, spacious.Less

- Laurie B. 3/26/2018

• *
• *
• *
• *
• *

I have been coming here for many years. They are the best! Top notch technology, great staff of hygienists and Lori is just terrific! Dr. Pan has always been friendly, courteous and always pain free!! I highly recommend!Less

- Paula L. 3/17/2018

• *
• *
• *
• *
• *

High quality, friendly and very professional

I have never done a filling, and I had two filling with Dr Jeffrey. I was scared but the Dr and his assistant made me feel so relax I did not feel any pain. It was a pleasant experience, and i highly recommend this family owned clinic to all my friends and family! High quality service and very clean clinic cheerful staff!Less

- Hamida C. 3/16/2018

• *
• *
• *
• *
• *

LORI Office Manager is FIVE STARS all the way!!

Lori is awesome and manages Pan Dental Care at a FIVE STAR level all the way! The son Dr. Jeffrey Pan is gentle and the kids love him. Couldn't be happier. They do it ALL here from dental implants to to braces with the nice orthodontist. Won't go anywhere else!Less

- Deb P. 3/12/2018

• *
• *
• *
• *
• *

Another great check up

Home for spring break teeth cleaning thanks to my mom but all good one tiny cavity get it taken care of while home 👍👍 Alison was great very thorough and very nice.Less

- Connor S. 3/10/2018

• *
• *
• *
• *
• *

Best Dentist Office

I've been going here for years and everyone has been very friendly and professional. Wife, kids, and extended family have also switched over the years and now go there also. Recommend highly!Less

- Jim S. 3/6/2018

• *
• *
• *
• *
• *

Excellent dentistry

Personable and professional, always.

- Rick R. 3/5/2018

• *
• *
• *
• *
• *

Love everything about this office! The location is convenient for me and they just recently renovated, it looks great. The office staff are always friendly and helpful. They even went out of their way to text me on a Saturday morning to see if I wanted to come in for my overdue cleaning since they had a last minute opening. The hygienists and doctors are excellent; friendly, knowledgeable, efficient, and they genuinely take an interest in their patient's. I would highly reccomend them to anyone and often do.Less

- Jennelle L. 3/4/2018

• *
• *
• *
• *
• *

Orthodontist

Happy with outcome of my daughter's teeth; however, having the orthodontist work on one Friday a month was not ideal. I did not know that she was only there one Friday a month when I signed up. I was under the impression she was there every Friday.Less

- Karen C. 2/17/2018

• *
• *
• *
• *
• *

Quality dental work. Very satisfied

- Richard C. 2/17/2018

• *
• *
• *
• *
• *

As good as advertised.

Any dentist willing to let you write reviews is probably a good one. Loved the digital x-ray technology and the friendly staff.Less

- Theresa T. 2/15/2018

• *
• *
• *
• *
• *

Thrilled with our new family dentist!

My recent visit w/ Dr. Pan's office was all that I could hope for when visiting a dental practice - the office staff is friendly and helpful, the office is inviting, and the service is provided on time and free of surprises. I am thrilled that they are here in Melrose.Less

- Michael F. 2/13/2018

• *
• *
• *
• *
• *

Compared with last cleaning in your office, this one is much better. One of the best! Thank you!Less

- Ying B. 2/13/2018

• *
• *
• *
• *
• *

5 Star Dental

Dr. Pan and staff are always professional, friendly, timely, and the dental work is top notch. The practice employs the latest in dental technology so you can feel confident in the work you receive. The new office rennovations are beautiful and the upbeat staff always make you feel comfortable. I have finally found a permanent dental office!Less

- Bryan M. 2/13/2018

• *
• *
• *
• *
• *

Friendly and Efficient Service by Expert Staff

Pan dental continues to be exceptional! The efficient service, attention to detail, and honest recommendations highlight a 5-star practice.Less

- Jerel W. 2/12/2018

• *
• *
• *
• *
• *

A Professional Office with a Community Feel

It's important to feel that you are receiving professional service, with the most up-to-date techniques, which I receive here from Dr.Pan. From fillings, to crowns to referrals for periodontics, I trust his judgement based on his many years of providing us with quality dental care. But it's also important to feel valued as a patient from the entire practice. At the front desk, Lori, the Office Manager, always greets us with a smile, and she is fantastic about giving us information about our insurance claims, making sure that we understand our plan and what it covers. Theresa and Allison make me feel at ease, even when I'm anxious about a cleaning or procedure. They, too, possess that kind and open demeanor that makes a difference. If you're looking for a family-friendly, community dental practice, you will find what you are looking for here.Less

- Anne S. 2/9/2018

• *
• *
• *
• *
• *

Great experience.Professional service. Thank you

- Andrea D. 2/5/2018

• *
• *
• *
• *
• *

Great experience, as far as going to the dentist. Highly recommend them. Wouldn't go anywhere else.Less

- Jane T. 2/3/2018

• *
• *
• *
• *
• *

This office is run perfectly on time friendly and professional. They are the BEST!! Been going for 30 years. New facility is beautiful. Well done.Less

- David C. 1/30/2018

• *
• *
• *
• *
• *

This office is run perfectly on time friendly and professional. They are the BEST!! Been going for 30 years. New facility is beautiful. Well done.Less

- David C. 1/30/2018

• *
• *
• *
• *
• *

Dr. Nelson Pan and his wonderful assistant put a cap on a tooth I had chipped. My appointment was 6:15 pm and I was out the door by 7 pm with a cap and the instructions I could bite into tasty morsels with the cap right away. Dr. Pan's dental demeanor is very professional and friendly and works precisely and concisely to reduce any unnecessary waiting. There was no pain and discomfort during the procedure. The cap was ready within ten minutes of the scan. The ease with which Dr. Pan worked was comforting and the use of modern technology that speeds up the process while maintaining a high level of quality is exemplary. I highly recommend the Pans for any dental work that is needed outside routine cleanings (i.e. emergency work, chipped teeth, root canals). An impressive one stop and timely service for your dental needs. Laurie, the receptionist is always willing to assist with any methods of payment and billing. A great team of professionals.Less

- Mark s. 1/29/2018

• *
• *
• *
• *
• *

Dental cleaning

My dental hygienist, Dottie, was information regarding dental hygiene and very pleasant.

- Frances L. 1/25/2018

• *
• *
• *
• *
• *

I’m very happy with the level of service I receive from their office and staff.

- Tanya N. 1/24/2018

• *
• *
• *
• *
• *

Excellent and professional service

My family and I have been going here for years! I wouldn’t go anywhere else. On time service, friendly staff and very knowledgeable!Less

- P M. 1/19/2018

• *
• *
• *
• *
• *

High Quality service with beautiful new renovation !!!

Had my teeth cleaning with Dotty she was fantastic ! The office has been renovated with some beautiful updates. Dr. Jeffrey Pan is very attentive to your needs. I would highly recommend this office if you are looking for an overall professional, friendly, upbeat office for you and your family.Less

- LORI S. 1/18/2018

• *
• *
• *
• *
• *

Hygenist

I forget her name, maybe Stacy? Great service. I have sensitive gums and often cleanings are very painful. Today was one of the besf visits in a long time and asmittedly my teeth were pretty dirty!Less

- Kevin F. 1/15/2018

• *
• *
• *
• *
• *

Cleaning

As always, great visit with Stacy, very professional as well as friendly. Very nice office, impressed!Less

- Cheryl S. 1/10/2018

• *
• *
• *
• *
• *

Great attention wonderful staff , I highly recommend them They really treat you with great careLess

- Elias j M. 1/6/2018

• *
• *
• *
• *
• *

Another great cleaning

Stopped in yesterday for my routine cleaning. Alison is awesome and very thorough. Lori at the front is awesome and always a great welcome. The office just went through a renovation that looks fantastic. I met Dr Jeffrey Pan who was also very pleasant. I would highly recommend this office if you are looking for a dentist. They offer routine services as well as dental implants, root canals and other services beyond preventative. Thumbs up !!!Less

- Robert S. 1/4/2018

• *
• *
• *
• *
• *

New to Melrose and Dental Practice

We recently moved to Melrose and feel very fortunate we found such a fantastic dental practice for our family. Dr. Pan and his staff have been very welcoming and attentive to our family's dental needs. The front desk staff is warm, welcoming and very responsive. Highly recommend!Less

- Liz R. 1/3/2018

• *
• *
• *
• *
• *

highly recommended, very professional, amazing quality and always friendly

I never felt so comfortable being at the dentist! I didn’t have to wait long in the wait area. They explained very step they did, they had so much time for all my questions, the office was very clean and everybody was more than friendly!Less

- Vanessa R. 12/30/2017

• *
• *
• *
• *
• *

I like the new look of the office

- Mike G. 12/28/2017

• *
• *
• *
• *
• *

The BEST place for dental care

I cannot say enough about Pan Dental! Drs. Nelson, Jeff and Debra Pan are the best around. They treat you like family. Your comfort and concerns are at the very top of their list for each and every patient. If you have not become a patient at Pan Dental, I recommend with out reservation that you become part of their "family". I would not go anyplace else for my dental care.Less

- Bonnie B. 12/26/2017

• *
• *
• *
• *
• *

Friendly and very high quality

Easiest and most painless filling I ever had.

- Minnie H. 12/24/2017

• *
• *
• *
• *
• *

Great experience. Came in for my biannual cleaning. The staff is always friendly and professional.Less

- Adam P. 12/22/2017

• *
• *
• *
• *
• *

First Experience

A friend introduced me to Dr. Nelson Pan several months prior to visiting his office. After fracturing a tooth I needed quick attention and called Dr. Pan's office in lieu of my regular dentist. The Office Manager, Lori Smith, was sincere, and promptly fit me in. An indication of their patient care shows in presenting a professional, aesthetically pleasing facility appointed with the latest technologies. The office environment is friendly and the staff professional, which instilled confidence that I would be treated well, and I was. A required crown was skillfully fabricated and installed in the office by Dr. Jeffrey Pan, assisted by Theresa. I highly recommend these professionals. Michael Dell Isola - MelroseLess

- Michael D. 12/22/2017

• *
• *
• *
• *
• *

Best dentists!

I had a dental emergency and Dr. Nelson Pan was able to fix it in less than 24 hours. I have never felt safer with any other dentist.Less

- John S. 12/21/2017

• *
• *
• *
• *
• *

Cleaning

Stacey did an exceptional job on my teeth. Due to my former dentist retiring I had not been for at least a year, so she had her work cut out for her. Excellent service will highly recommend.Less

- Ed F. 12/20/2017

• *
• *
• *
• *
• *

I had Stacey for a cleaning today and Dr. Jeffery Pan for the follow up inspection. The service is great, considerate, timely and they always seem to be very caring of my condition. How many people can say that they enjoy their visits to the Dentist? I can!Less

- Gary N. 12/20/2017

• *
• *
• *
• *
• *

Great people and service

The entire staff is very friendly and very knowledgeable. I've used a number of dentists in the greater Boston area and the Pans are the best!Less

- Amy M. 12/19/2017

• *
• *
• *
• *
• *

Friendly ...fast...courteous...and appear to have all the modern conveniences and latest procedures and technologyLess

- Mark S. 12/15/2017

• *
• *
• *
• *
• *

Love this office

I orignally came to this office after a bad experience somewhere else because i was having a problem with my upper partial. Dr Pan eased my fear of dentists and helped me get back on track to being seen twice a year for cleanings. Lori the office manager is awesome. Also friendly with a kind demeanor. All the dental techs/hygenists are kind and friendly as well. I live 45 mins away and feel its worth the trip to come here for my dental needsLess

- Laura S. 12/13/2017

• *
• *
• *
• *
• *

Great dental experience

Debra Pan and Dr.Pann are great. I have been going for the past two years. Laurie the receptionist is very personable. I highly recommend this dental office.Less

- Gerry T. 12/11/2017

• *
• *
• *
• *
• *

Tops in dental service

Debra is a quintessential member of the Pan Dental Practice and is always a delight when I have my biannual checkup and cleaning.Less

- Kenneth S. 12/11/2017

• *
• *
• *
• *
• *

Great Quality in a comfortable atmosphere .

Going to the Dentist is usually not something most people look forward to.But when you go to Dr Pan’s you will always be greeted with a smile by Lori and then you will be greeted with a smile by each member of the staff.It will put you at ease and then they will give you professional Dental Services.It makes for a great experience Every time.Less

- Mark C. 12/10/2017

• *
• *
• *
• *
• *

The entire staff at Dr. Pan's office are always accommodating ,informative and friendy. I have been a loyal patient since the begining when the office first opened. I highly recommend Dr.Pan.Less

- Bob W. 12/8/2017

• *
• *
• *
• *
• *

Thorough and polite

Every time I attend the office the team is very nice and helpful.

- Chris C. 12/5/2017

• *
• *
• *
• *
• *

Best dental care around!

My visits to Dr. Pan's office are really great! Each of his staff treat you like family and make it a very positive experience. I will always highly recommend families and individuals to make an appointment with Pan Dental. They are the BEST!Less

- Bonnie B. 12/4/2017

• *
• *
• *
• *
• *

Professional & Understanding

Dr. Nelson Pan has been terrific. After years of neglecting my teeth, I could no longer put off getting dental treatment. Dr. Pan took on the challenge of my dental needs and I have been very pleased from the start. Dr. Pan is exceptionally knowledgeable, skilled and efficient, but more importantly for those needing help or who have fears or anxiety about visiting a dentist, he is understanding, non-judgmental, and compassionate. I highly recommend him and his staff, who make dental treatment a painless experience in many ways. Thank you.Less

- Barry W. 12/2/2017

• *
• *
• *
• *
• *

High Quality Service. Very Professional and Friendly.

My experience in the office was top shelf. The only small negative is how hard it is getting to get a parking space. Recommend that patients be told to allow time for finding parking and walking time from car to office.Less

- henry d. 11/30/2017

• *
• *
• *
• *
• *

This was my first visit. My first impression of your business was excellent. Laurie/Lori, in spite of working in a "construction area" was welcoming and got the job done. Stacey, the hygienist, did a great job cleaning my teeth and was very sensitive when taking my full-mouth x-rays. Dr. Pan kind and thorough. I made another appointment!Less

- Robin E. 11/21/2017

• *
• *
• *
• *
• *

Very professional with timely appointments. Laurie great on the phone when calling or changing appointment. Everyone friendly!!Less

- Maureen S. 11/20/2017

• *
• *
• *
• *
• *

New office should be nice once complete.

My first time meeting Jeffrey, he seemed to be very nice. Construction is not done yet.Less

- David M. 11/19/2017

• *
• *
• *
• *
• *

Fantastic Dentist and wonderful all around person....

I have been going to Dr. Pan for many years, he and his Staff (Laurie) are just wonderful. Recently, I needed to have a crown done and I left the office with the entire crown placed in one office visit, it actually took just a few hours. The visit was painless and the crown looks great, feels great and I would recommend Dr. Nelson Pan to anyone looking for a highly qualified and gentle dentist! This Dentist is really great for people like myself who have a deep fear of getting dental work done. He has certainly changed my mind when it comes to fearing the Dentist :) Thank you Dr. Pan!Less

- Patricia D. 11/16/2017

• *
• *
• *
• *
• *

Always first class professional service.

Great and efficient professional patient care.Less

- Paul M. 11/9/2017

• *
• *
• *
• *
• *

An outstanding family dental practice.

The staff are professional and friendly. You are always welcomed with a smile. Laurie, the business manager is wonderful. They offer almost everything you need in one convenient location. Drs. Pan and Pan are two of the best dentists I have ever met. I have and will continue to highly recommend this office. You will not be disappointed.Less

- Robin D. 11/8/2017

• *
• *
• *
• *
• *

Best Dentist’s Office Ever!!

I’ve been coming to this office since I was a kid and I’d never go anywhere else. Annette is amazing and if Dr. Pan ever has to do any dental work (cavities,etc.) I’ve never felt any pain!! Laurie at the front desk always makes you feel welcome and at home too!Less

- Kathleen D. 11/6/2017

• *
• *
• *
• *
• *

Everyone at Dr. Pan's office is professional and friendly. Staff is knowledgeable and always willing to make you comfortable. Laurie and Teresa are wonderful.Less

- Maureen S. 10/31/2017

• *
• *
• *
• *
• *

Wonderful experience!

- Phil N. 10/30/2017

• *
• *
• *
• *
• *

EXCEPTIONAL DENTAL CARE

I was referred to this dental practice over a year ago and all my encounters have been professional with an exceptional quality of care. I highly recommend all the staff.Less

- Jack Y Y. 10/26/2017

• *
• *
• *
• *
• *

High Quality Service

Best dentist experience possible...super friendly, knowledgeable and they do a great job!

- Mike S. 10/26/2017

• *
• *
• *
• *
• *

Love this practice !

Drs. Pan and their staff are very professional and friendly. Their receptionist Laurie is wonderful and very accommodating when booking and/or switching appointments. She is very knowledgeable about insurance and is wonderful working through any issues. This practice has a family feel to it.Less

- Colleen L. 10/26/2017

• *
• *
• *
• *
• *

Very positive visit

I saw Dr Jeffrey Pan on Saturday. He was very kind and caring. And the pain is gone.

- Joan G. 10/24/2017

• *
• *
• *
• *
• *

Great service, great Dentist, great staff!

My wife and I have been patients for 8 years, and Dr. Pan is always very polite and courteous, as well as very professional and meticulous about his work. His staff is also top notch! The receptionist Lori, will always work with you to schedule you a tine that works for you, and is always smiling and happy to see you. The office is very clean and accommodating, with an updated look and feel. I highly recommend their service to anyone!Less

- Vincent S. 10/18/2017

• *
• *
• *
• *
• *

Am a long time patient. Always have a great experience

Had a new (to me} hygienist. She was wonderful and thorough.Less

- Jeanne T. 10/11/2017

• *
• *
• *
• *
• *

As always, extremely professional. Had my teeth cleaned and the hygenist was thorough but gentle.Less

- Scott M. 10/7/2017

• *
• *
• *
• *
• *

Service

Good service

- Tony A. 10/5/2017

• *
• *
• *
• *
• *

Pan Dentistry is now a dynasty :)

Fast, friendly efficient care! I've been going there a while seen by Dr. Nelson Pan and yesterday was seen by second generation Dr. Jeffrey Pan. Highly recommended. Amazing technology (crown formed, fitted and discharged in an hour and a half!) Though I have to say that I don't always go to the dentist voluntarily, I was well pleased with the service provided. ** Thanks **Less

- Thomas L. 9/29/2017

• *
• *
• *
• *
• *

Best Dental Care

Always a positive experience with Dr. Pan and his team. From cleanings to crowns, you can expect professional, prompt care.Less

- Charlie R. 9/28/2017

• *
• *
• *
• *
• *

Good service.

They take good care of my teeth and they’re all really nice people.

- Autumn G. 9/24/2017

• *
• *
• *
• *
• *

Best Denist

Dr. Nelson Pan makes going to the dentist a pleasant experience. I have been with him since he started.Less

- Jean B. 9/23/2017

• *
• *
• *
• *
• *

First time patient

Today was my first time going to Dr. Pan, the staff was wonderful, made me feel right at home, (I have been with prior dentist for 33 years) So of course I was nervous to change.. Dr. Pan was wonderful along with staff, they will be my new dentist office for sure!!! I must add, the receptionist was such a sweet lady!Less

- Amy G. 9/21/2017

• *
• *
• *
• *
• *

High quality service, kid friendly

Very friendly staff, highly knowledgeable hygienists, lots of toys/books in the waiting room for childrenLess

- Sally S. 9/20/2017

• *
• *
• *
• *
• *

Professional

Been visiting since they opened this practice. Highly recommended.

- Neil R. 9/14/2017

• *
• *
• *
• *
• *

excellent service

quick and easy cleaning visit! highly recommended!

- james p. 9/13/2017

• *
• *
• *
• *
• *

Professional and personal dentist!

- Ruud V. 9/7/2017

• *
• *
• *
• *
• *

Makes going to the dentist a pleasure!!

I've had the best experience with the entire staff at the Pan's dental practice for close to 10 years! Beginning with scheduling my appointment with their incredible secretary Laurie, the painless, thorough cleanings with Dotty, Deborah & several other professional hygienists to my Invisalign treatment under the supervision of Dr Nelson Pan... I've had the best treatment, bar none!!! I would highly recommend everyone in this practice!Less

- Julia S. 8/31/2017

• *
• *
• *
• *
• *

Friendly, very competent, knowledgeable

The Pans, tho mostly Nelson have given me excellent exams and care for many yearsLess

- Karen A. 8/28/2017

• *
• *
• *
• *
• *

Great Dentists in Melrose

Dr. Nelson Pan is very skilled, and his superior efficiency makes dental work quick and easy. Dr. Debra Pan took the time to get to know me during my gentle cleaning which felt great. They are great dentists!Less

- John S. 8/28/2017

• *
• *
• *
• *
• *

Great dentist!

Dr Pan and the complete staff are very friendly, professional and take care of all of my dental needs. Thank you.Less

- Brendan D. 8/19/2017

• *
• *
• *
• *
• *

Super accommodating n friendly

I called with an emergency toothache and they fit me right in! The entire staff was friendly and made for a relaxing environment. Have had a couple appointments since and each time the scheduling was super accommodating, which is hard w my crazy schedule. I feel c wry at ease and eased w the great care I have received. Not that most ppl look forward to dental work, but I look more forward to my dental work w Dr. Pan and his team! TyLess

- Renee M. 8/18/2017

• *
• *
• *
• *
• *

Excellent service!

Everyone at Dr Pan's office is wonderful and we recommend them to all our friends. Dr Debbie Pan is one of the nicest people you'll ever meet. One time she spent 15 mins on the phone with me helping me to see if I had sinus pain or a toothache! My favorite hygienist is Samantha. She makes me and my son feel so calm and comfortable, and she is very gentle and sweet. Dr Nelson Pan has never tried to over sell us like other dentists, but is very honest and knowledgeable when answering questions. We are very happy at this office!Less

- Emily C. 8/17/2017

• *
• *
• *
• *
• *

Service with a smile

I've been with Dr. Pan for some time now and had no problems what so ever. Always a pleasant experience.Less

- Walter T. 8/13/2017

• *
• *
• *
• *
• *

Very knowledgeable, friendly, great team!!

I have been going to The Pan's dental practice for many years! I feel very confident in the work that they do. When I have had an emergency, they always find a time for me. The quality of the staff, reception, hygienists, dentists is THE BEST. I don't even mind going there on a Saturday! Also they keep on top of the latest technology which is great too.Less

- Marilyn C. 8/8/2017

• *
• *
• *
• *
• *

Fear of Going to the Dentist

Since I Have been going to office of the Doctors Pan I have lost my fear of the dentist. I am actually at ease. The staff is always pleasant and easy to talk to. I have the overall feeling of being in highly capable hands. Now do I get up and say "WOW TODAY I AM GOING TO THE DENTIST YEAH" No, I just know I am going to get the best dental care ever. Thanks to all. And Lori you are the best. AlyceLess

- Alyce H H. 8/7/2017

• *
• *
• *
• *
• *

Dr Pan is painless!!!

I had two cavities filled today. Dr Pan and his assistant Theresa are awesome and took excellent care of me. I am afraid of needles but I didnt even realize Dr. Pan gave me the novicaine. My visit was quick and easy. I would give them a 10 out of 10. See you next week to do the other side.Less

- Connor S. 7/10/2017

• *
• *
• *
• *
• *

Lost art & new touch with great communication, knowledge & service

Entire team is friendly & informative. The office works together to get the smile you want. Dr Pan is a Jedi when it comes to the Novocain - you don't even know when it's in the gum or out for that matter, making a very stressful situation for most, an urban legend. I mean if you have a cavity, crown, or route canal - so I have been told 😉Less

- Matt O. 7/1/2017

• *
• *
• *
• *
• *

Nice clean office, very friendly staff, front desk very pleasant and helpful. I saw Stacy, who I knew from another office, as a new patient it was great to see someone I know, she is very professional and friendly. I met Dr. Pan who is also very pleasant and nice, would recommend this practice to anyone!Less

- Cheryl S. 6/21/2017

• *
• *
• *
• *
• *

High Tech Personalized Experience

It was really cool to see my dental x-rays appear on the screen in real time. I think it says a lot about a practice who invests in technology to create an experience where the patient feels like they're participating in the appointment. Everyone was really friendly, genuine, and efficient. I was a first timer to this family practice and I'll definitely be coming back. Would highly recommend!Less

- Emily P. 6/19/2017

• *
• *
• *
• *
• *

Found a great Dentist!

New patient experience was great. Efficient and pleasant team of professionals. Going back for a crown!Less

- Marian I. 6/19/2017

• *
• *
• *
• *
• *

Great experience for new patient check-up

I can't say enough about my trip to the dentist's office. I felt at ease through the entire process. Already looking forward to my next visit.Less

- Adam P. 6/8/2017

• *
• *
• *
• *
• *

The Best Dentist Period!

20 years + I have been going to Dr. Nelson Pan and always a great painless experience. I would give him 6 stars if I could. I am a construction worker and usually do not bother with reviews but felt the need to express my honest recommendation to anyone looking for a great family dentist. Some fear going to the dentist I look forward to it!Less

- Michael C. 5/24/2017

• *
• *
• *
• *
• *

Great experience

The service is great and the staff is very friendly and knowledgeable.

- Amy M. 5/19/2017

• *
• *
• *
• *
• *

3 Birds One Stone

As always my experience was excellent. I went in and got three fillings in less than an hour. No pain, and my mouth felt great the next day!Less

- Scott M. 5/7/2017

• *
• *
• *
• *
• *

So, so helpful to me!!!

I called my favorite dentist's office with a cracked tooth and tons of discomfort. They fit me in and resolved the situation quickly. They explained further options in a way that gave me the information I needed about medical and financial next steps. I have been there for years and have no intention of looking anywhere else for my dental care!Less

- Elizabeth M. 5/3/2017

• *
• *
• *
• *
• *

Very friendly, excellent care and service from the moment I walked in

Dr. pan was very knowledgeable and caring.Less

- Marianna S. 4/30/2017

• *
• *
• *
• *
• *

#1 Dentist

I have always been very nervous going to the dentist. Dr. Pan is an amazing dentist. He makes me feel safe and n good hands. I had a chipped toot/ filling and was so nervous about them not being able to fill it back up and maybe having to have a root canal ;but after he gently numbed my mouth he got in to the tooth and realized it was still ok to fill again. I could not tell you how that made me feel. ;)Less

- Kerry L. 4/26/2017

• *
• *
• *
• *
• *

Professional and very friendly

Couldn't be happier with this dental office for my family!! My 6 yr old has a few cavities and is extremely nervous about appointments...Dr Pan and his assistant does a wonderful job distracting and talking with her and before you know it were done!! Everyone from the receptionist, hygienists to the Dr's are wonderful!!Less

- Cheri P. 4/26/2017

• *
• *
• *
• *
• *

friendly and professional

I was looking for a new dentist and was recommended here by a co worker. I was very happy

- Christine B. 4/24/2017

• *
• *
• *
• *
• *

Went for check up, cleaning and implant consultation. Everyone was professional, courteous and friendly. I liked the family atmosphere, as I previously went to Aspen dental which was feeling more "corporate" with more frequent changes in both medical and office personnel.Less

- joe g. 4/18/2017

• *
• *
• *
• *
• *

Highest quality and highest professionalism and very friendly

As said in review title, always receive highest quality of service and professionalism in a very friendly environmentLess

- henry d. 4/7/2017

• *
• *
• *
• *
• *

Very friendly and professional service

I came in apprehensive because it had been over 10 years since my last cleaning. But everyone was so friendly, and Sam did a wonderful job of making me feel comfortable. It turned out to be pleasant experience and I was very pleased with the service. Thanks!Less

- Mike G. 4/6/2017

• *
• *
• *
• *
• *

Family Dentist

We have been going to Pan Dental for 17 years. They are always on time, professional, thorough and informative. I have recommended their services in the past and am very comfortable and willing to suggest them to anyone who is looking for a Dentist.Less

- Judy D. 4/3/2017

• *
• *
• *
• *
• *

Great friendly service. Everyone is so caring while you are there. Professional advice is a plus. Would recommend to friends and family.Less

- Richard G. 4/3/2017

• *
• *
• *
• *
• *

Amazing dental cleaning for a sensitive mouth

I loved the hygienist who cleaned my teeth today!! She knows I'm ver sensitive, both teeth and gums. She was so gentle, took her time so she didn't hurt me, kept asking if I was ok during my stay, was gentle yet firm as needed to do her job well. Love her!Less

- Jen W. 3/30/2017

• *
• *
• *
• *
• *

Professional and Friendly Office

First time family of 4 visited the office and every one of us very satisfy with the services provided. Very friendly, caring, and professional. I had a cleaning done with Renee. She is very thorough, methodical and efficient. Dr. Jeff Pan did my exam, very professional and knowledgeable. Waiting area would recommend replacing the older carpet and chairs to provide a refreshing look and smell. High quality services and highly recommended.Less

- Tony H. 3/27/2017

• *
• *
• *
• *
• *

Great

- Antroy C. 3/27/2017

• *
• *
• *
• *
• *

High Quality very nice people and friendly I love this place very profesional.

I took my mother today very very good comunication with the dentisty Jeffrey I was very sastify with this place.Less

- Marlene M. 3/25/2017

• *
• *
• *
• *
• *

Excellent

I had an emergency dental issue and I called and was given an appointment the same day. Dr Pan is my children's dentist and although I had not seen him before he was able to address my issue while my dentist was on vacation. I would highly recommend him and the rest of his staff to friends and family. The entire office was very caring and I knew I was in good hands.Less

- Lisa H. 3/23/2017

• *
• *
• *
• *
• *

Personable, friendly, and professional

Everyone from the receptionist to the hygienist to the dentist was incredibly welcoming and helpful. The process was quick and easy!Less

- Lisa K. 3/13/2017

• *
• *
• *
• *
• *

THE BEST!!

I had a cleaning with Renee today. There are many qualified hygienists at the office, but this was my first time with Renee and she did not disappoint!! She is very thorough, methodical and efficient while maintaining a relaxed environment for me with her easy going personality. Dr. Jeff Pan did my exam and gave me some very reasonable options for needed treatment. Lori was great with scheduling my treatment, understanding my time schedule, with Dr. Jeff. Great all around practice!Less

- Dorothy H. 3/11/2017

• *
• *
• *
• *
• *

great job! high quality service!

- j p. 3/9/2017

• *
• *
• *
• *
• *

I am always very pleased and happy when I have Annette as my hygienist. She is caring, cheerful and very professional She makes you very comfortable during a dentist visit.Less

- Catherine Lavoie L. 2/15/2017

• *
• *
• *
• *
• *

Professional and Friendly

Great people that do great work!! :) Highly recommend!!

- Mike K. 1/28/2017

• *
• *
• *
• *
• *

AMAZING Practice!

Professional, friendly, great work, quick! Recommended!

- Jenny S. 1/28/2017

• *
• *
• *
• *
• *

Consistently Good!

Always on time, no wait. Very knowledgeable and professional team. I highly recommend Dr. Pan.Less

- Charlie R. 1/26/2017

• *
• *
• *
• *
• *

Excellent experience

Dr.Pann is awesome.I had a filling done today and and now I am cavity free. I am new to the office in Melrose and love it. They are very professional and the staff are very friendly and compassionate.Less

- Gerry T. 1/25/2017

• *
• *
• *
• *
• *

My Favorite Dentist Office!

I have been going to Dr Pan's office since I was a little girl. I love it here! Everyone is so personable and friendly. I will never go anywhere else.Less

- Suzanne D. 1/25/2017

• *
• *
• *
• *
• *

As a true dental coward I appreciate the TLC.

- Roseanne G. 1/24/2017

• *
• *
• *
• *
• *

Excellent service and professional atmosphere

I am very happy with my experience at Dr. Pan's office. Dr. Debbie Pan cleaned my teeth today and they look and feel fantastic. Both she and Dr. Nelson Pan take time to give thorough explanations regarding the proper care of my teeth and have really helped me to take the necessary steps to address my gum recession which had largely gone unaddressed by a previous dentist. I'm pleased to have found this practice!Less

- Amy A. 1/23/2017

• *
• *
• *
• *
• *

Positive Experience

This was my second visit to the office. The receptionist is always very pleasant. Dr Pan was prompt, answered my questions, and worked carefully and efficiently. His assistant was also very personable and professional. Eventually I will learn everyone's name!Less

- Michelle D. 1/18/2017

• *
• *
• *
• *
• *

Professional and friendly!

I originally came to this practice as an emergency, on a holiday no less. I needed a root canal (sadly not my first)? This initial experience was, if I can say, delightful. I no longer dread going to the dentist. Lori is very pleasant and always has a greeting smile when asking how you've been. Dottie is great. She makes the visit fun (as much fun as you can have in a dentist chair). Since my initial visit, I have also referred my husband as well as my daughter. I rate this a five star without hesitation. Oopie...I almost forgot Dr. Nelson Pan.. all business with a great sense of humor. Excellent at his craft!!!Less

- Christine W. 1/12/2017

• *
• *
• *
• *
• *

Always a happy place to go into! Everyone is so friendly!!

My cleaning was With Dr. Debra Pan. She is so informative and gentle with the cleanings. I wouldn't go any where else.Less

- patty m. 1/11/2017

• *
• *
• *
• *
• *

Front tooth fix

I had a broken filling in my front tooth fixed. This obviously is not your run of the mill type filling. It seemed like a very high tech procedure which was done perfectly. I was pleased, but not surprised, at how great it looked. Dr Pan is a highly skilled dentist.Less

- Anthony C. 1/10/2017

• *
• *
• *
• *
• *

High quality and friendly

Everyone was great

- Mike S. 1/10/2017

• *
• *
• *
• *
• *

Best Dental Office

Came in for my 6 month cleaning. Everyone is very friendly and professional. They answered all my questions and went overmy treatment options. I would highly recommend Dr.Pan and his staff.Less

- Anabel O. 1/9/2017

• *
• *
• *
• *
• *

Love my Dentist

I recently had a dental cleaning and check up. My hygienist Paula was awesome and I am not afraid when I go to my appointments. I would have anyone go to this office and I have actually sent a lot of my friends and their families to Dr. Pan's, they are great ! See you in six months.Less

- Connor S. 1/7/2017

• *
• *
• *
• *
• *

I called Dr. Pan's office to make an appointment to check out a problem I had with my tongue. Being vey concerned about my problem, I was given an appointment very promptly. I saw Dr. Jeffrey Pan who was professional, very kind, and spent a lot of time with me. I felt very relieved to have his opinion. The staff was very friendly and made me feel comfortable to be there. I was taken at the time of the appointment; I didn't have to wait to be seen. He called in a prescription before I even left the office. I would go to Dr. Pan again and recommend their services to anyone looking for a dentist.Less

- Isabella A. 12/30/2016

• *
• *
• *
• *
• *

Very accommodating

Excellent experience. Everyone is so friendly and helpful. Fit me in when I had a dental emergency.Less

- Susan S. 12/21/2016

• *
• *
• *
• *
• *

Happy Teeth

I've been going to Dr. Pan for as long as I can remember and it's always a pleasant, speedy experience. The team is great also!Less

- Cecilia T. 12/19/2016

• *
• *
• *
• *
• *

excellent patient care

- Kevin B. 12/19/2016

• *
• *
• *
• *
• *

Professional and quick!

Love this place! Went in for a cleaning and filling. If you're tired of dentist that don't value your time, give this place a try!Less

- Jim L. 12/17/2016

• *
• *
• *
• *
• *

Excellent service as always

Went in for a cleaning today and got excellent and prompt service as always.

- John P. 12/12/2016

• *
• *
• *
• *
• *

Nothing to be scared of

Recently started going here after 5 years of being terrified of the dentist. Everyone has been incredibly friendly, professional, and absolutely tremendous at making me feel comfortable with getting back in the saddle of regular checkups. Highly recommend.Less

- Matt B. 12/10/2016

• *
• *
• *
• *
• *

Great visit

Dr Pan and his staff are awesome.Laurie the receptionist and Alison dental hygienest is fantastic. Excellent experience.Less

- Gerry T. 12/8/2016

• *
• *
• *
• *
• *

Quality on time service, professional, friendly a family environment every time. The team truly cares and makes recommendations in the maintenance of your oral health. Look forward to each visit.Less

- Robert B. 12/8/2016

• *
• *
• *
• *
• *

Friendly and knowledgable

I was very impressed with the staffs personability. When I walked into the office they greeted me and asked about my family. They staff was very professional as always.Less

- Cheis C. 11/30/2016

• *
• *
• *
• *
• *

Debra and Nelson provide exemplary dental services with the latest technology and friendly service. Their staff is friendly and accommodating with a minimal discomfort...I mean who really likes going to the Dentist...but the Pans are number one in my dental experiences...from root canals to bi-annual cleanings...truly a unique experience...Less

- Mark S. 11/26/2016

• *
• *
• *
• *
• *

Best dentist ever!

I have been going to Dr Pan since I was a little girl, and I will never go anywhere else! They are great people!Less

- Suzanne D. 11/12/2016

• *
• *
• *
• *
• *

High quality timely and courteous

Dr Pan and team always do a great job. They are all committed to providing a positive experience.Less

- Kelly M. 11/10/2016

• *
• *
• *
• *
• *

Excellent job

My hygienist was exceptional. She did a great job and even explained everything which I must say is quite rare in this industry as most of the time I leave the clinic more confusing than when I came in.Less

- Eduart L. 11/7/2016

• *
• *
• *
• *
• *

Everyone in the office are very nice and professional. I felt comfortable and was impressed that I felt no pain in any of my treatments.Less

- Joyce B. 11/3/2016

• *
• *
• *
• *
• *

Awesome dentist office

I am the biggest baby when it comes to going to the dentist but not anymore. Everyone here is soo nice and took all my fears away. Wish i had found them long ago. I've had fillings a root canal and a crown with little to no pain. Had my first cleaning in yrs with no pain as well. Thank you Dr Pan and your staff for being so gentle and kind. You are all awesome!Less

- Laura S. 11/2/2016

• *
• *
• *
• *
• *

I can't say enough about this dental practice! Friendly and professional! Top notch care and state of the art equipment! Highly recommend!!!Less

- Claire S. 11/2/2016

• *
• *
• *
• *
• *

Efficeint and friendly

Just a cleaning but late appointments are very convenient so I don't have to miss work.

- DAVID M. 10/27/2016

• *
• *
• *
• *
• *

High quality service, no pain, warm friendly environment

I've been going to Dr. Pan for as long as I can remember and he has always been excellent. He keeps up with the latest technology and I never feel pain with him. His staff are all amazing especially Laurie at the front desk. She is so knowledgeable and helpful. I always have my teeth cleaned by Annette. I love the job she does and I love our conversations. I would never go anywhere else.Less

- Kathleen D. 10/24/2016

• *
• *
• *
• *
• *

The best dental group! We've been coming here for many many years and absolutely would not go anywhere elseLess

- Diane B. 10/24/2016

• *
• *
• *
• *
• *

The young Dr. Pan did a fine job. I am able to eat without any discomfort. He was professional and caring (and cute too)Less

- Shirley R. 10/22/2016

• *
• *
• *
• *
• *

Quality experience

Dr Pan and his staff have always provided top tier service. This visit I received an expert cleaning by Samantha, very thorough and considerate. Been a patient for years and will be for the foreseeable future.Less

- Steve B. 10/20/2016

• *
• *
• *
• *
• *

Service by very nice professional staff was prompt and relaxed and conducted in a business like manner.Less

- Paul M. 10/20/2016

• *
• *
• *
• *
• *

Superior care given

Dr. Pan and his entire staff - starting with Lori, who always had a big smile to greet you and is the heartbeat of the office, Sam the dental technician that gives you a sparkling smile, Theresa who is Dr. Pan's dental assistant who will always try to put you at ease and to Dr. Pan who gives the best care to his patients. You couldn't ask for better! Dr. Nelson Pan and Dr. Deborah Pan have the best staff possible. There IS a reason why his dental practice was #1 again!Less

- Bonnie B. 10/17/2016

• *
• *
• *
• *
• *

Cleaning

Cleaning was great. I think the hygenist name was Stacy. She was great.

- Jean B. 10/15/2016

• *
• *
• *
• *
• *

Very Professional and friendly

I love this practice. Aside from the thorough dental work, everyone is pleasant and the office feels "homey".Less

- Colleen L. 10/13/2016

• *
• *
• *
• *
• *

Professional and friendly, kind and understanding.

I had not been to the dentist for years and expected to be somewhat chided for the condition of my teeth. Nothing of the sort happened. The hygienist was great and the dentist explained a treatment program that sounded reasonable. My teeth feel great, (what's left of them), but I was assured that in the next few visits, I will be on the way to a new smile. I couldn't be happier with Lori, who helped me to get started by some email tag, and the rest of the staff. I'm already recommending them to others. Thanks for your kindness and professionalism. Gary BLess

- Gary B. 10/9/2016

• *
• *
• *
• *
• *

Mario had a great experience, very nice Dentist very professional

- Mario M. 10/8/2016

• *
• *
• *
• *
• *

I thought I had a major, I got an appointment the same day and it worked out great for me.

- Stephen H. 10/7/2016

• *
• *
• *
• *
• *

Excellent and professional

I started using Pan dental a few months ago due to their flexible schedule for working people. I was very impressed with Dr Pan and his staff. Very accommodating and a overall nice group of people.Less

- John P. 10/6/2016

• *
• *
• *
• *
• *

Friendly and Efficient

I appreciate that my wait is usually minimal at this dental office. The staff is both friendly and professional. It's always a pleasant experience.Less

- Kaley G. 10/5/2016

• *
• *
• *
• *
• *

Best Dentist Around

Can't say enough about this office. Friendly,convenient,gentle-you name it and they do it

- Nick C. 10/4/2016

• *
• *
• *
• *
• *

Very Professional and family friendly

Our sons have been visiting Pan Dental for a number years now and have always had a good experience. The staff are great and very good with kids. The quality of the dental work is excellent. The practice has office hours that very convenient for busy families.Less

- Stephen S. 10/3/2016

• *
• *
• *
• *
• *

FIVE STARS for Christine. Awesome cleaning and check up with Dr. Pan. Friendly, caring, gentle and my teeth feel great. Best dental office ever!Less

- Debra P. 9/28/2016

• *
• *
• *
• *
• *

Professional staff

Had my six month cleaning and x-rays done with a friendly hygienist and a check up for cavities by Dr Pan. Both were very friendly and professional, I feel relaxed going to the dentist now.Less

- Patricia H. 9/28/2016

• *
• *
• *
• *
• *

great appt

i actually look forward to going there everyone is so friendly and there is never any pain

- helen m. 9/26/2016

• *
• *
• *
• *
• *

Great

- Antroy C. 9/24/2016

• *
• *
• *
• *
• *

Quality service, no waiting and friendly atmosphere.

- John N. 9/22/2016

• *
• *
• *
• *
• *

When you arrive you are greeted by a friendly hello from the person at the desk! The person that I had my appointment with came and got me at my scheduled time. I had x-rays and my teeth cleaned and it was done so well!!! She also scheduled my next appointment for me! As always, she was so professional, friendly and it was a pleasure to get this done! Dr. Pan and the rest of the staff say hello when they see you and they even know my name. I have been coming her for over 15 years and the service has always been exceptional!!! Thank you so much!Less

- Joann H. 9/22/2016

• *
• *
• *
• *
• *

Great --The best

- Donald M. 9/20/2016

• *
• *
• *
• *
• *

Best Dentist and Office staff ever!

I have never been so comfortable in a dental office. Everyone is so nice and Dr. Pan is excellent at giving Novocaine with no pain! They work with you scheduling wise and are always helpful! I am moving out of state and will probably have to fly back to get dental stuff done because I don't think I will ever find an office like this!Less

- Judy O. 9/19/2016

• *
• *
• *
• *
• *

Renee Urbansky is super friendly and did a great job!

- ScottL M. 9/17/2016

• *
• *
• *
• *
• *

Excellent Dental Service

Overall service, cleaning and exam, was excellent performed by a knowledgeable and friendly staff member.Less

- Ralph K. 9/15/2016

• *
• *
• *
• *
• *

Above my previous dental place

Dr pan is the very best right to the point .so happy I found this place 👍

- Robert B. 9/14/2016

• *
• *
• *
• *
• *

Appointment started on time. Friendly staff.

- Jonathan C. 9/12/2016

• *
• *
• *
• *
• *

Had a cleaning done. Excellent job. In a few weeks a crown.

- Rico V. 9/9/2016

• *
• *
• *
• *
• *

Their hygienist, Sam, was awesome. Highly recommend this office.

- Samantha L. 9/7/2016

• *
• *
• *
• *
• *

Very professional, knowledgeable, and friendly

Great experience as a new patient with a complicated dental history.Less

- Leigh A. 9/7/2016

• *
• *
• *
• *
• *

Great office and people

I'm not someone who typically enjoys the dentist, this office is full of great people and everyone who works there is super nice and helpful. They're very knowledgeable at what they do. The dentist isn't usually an enjoyable place for me to go, but they make it as enjoyable as it could be. I would definitely recommend them.Less

- Julia D. 9/1/2016

• *
• *
• *
• *
• *

Dr. Pan always take well care of his patients.

- Tuyet W. 9/1/2016

• *
• *
• *
• *
• *

Expert dentistry, professional

- Anne W. 9/1/2016

• *
• *
• *
• *
• *

cavity repair

Safe, quick and pain free

- John W D. 9/1/2016

• *
• *
• *
• *
• *

No place like it

This dental office is like no other. I have nothing but wonderful things to say about every single staff member and that's rare. They are professional, engaging and fun. I would recommend this office to family and friends, well actually, I have. The hours are convenient and they have up-to-date, state of the art equipment to handle all your dental needs. I promise, you will not be disappointed.Less

- Robin D. 8/31/2016

• *
• *
• *
• *
• *

Efficient Quality Care

You will always feels welcome and service timely and done well by a very professional staff.Less

- JOHN Y. 8/31/2016

• *
• *
• *
• *
• *

Cleaning

Everything went very well very professional my teeth feel so much better thank you so much RBLess

- Robert B. 8/31/2016

• *
• *
• *
• *
• *

Great treatment, very relaxing atmosphere.

I have been a patient for 5+ years, and have always been treated with the utmost respect and courtesy, not to mention how hard the entire staff works hard to make you feel relaxed. Dr. Nelson Pan is great, as is the entire staff. Lori goes above and beyond to get you an appointment that works for you, and on top of that, always greets you in a good mood and a big smile! Amazing place, my wife and I both highly recommend it!Less

- vincmt s. 8/31/2016

• *
• *
• *
• *
• *

Very friendly and professional staff

Great job two fillings no pain in and out thank you will recommend to my friends if they are looking for a great dentist and professional staff👍Less

- John M. 8/30/2016

• *
• *
• *
• *
• *

Makes going to dentist not scary

I am the biggest baby when it comes to the dentist but happy i found dr pan's office. Everyone that works here is kind and compassionate. My fears are gone and i don't mind going to dentist anymore. Highly recommend themLess

- laura s. 8/29/2016

• *
• *
• *
• *
• *

Root Canal made easy by great service

Theresa and Lori on this Dental Staff make your visit pleasant and fun. Dr Nelson & Debra Pan have a gentle touch with the whole procedure. They book the appointments conveniently with consideration to your busy schedule and you are greeted in a welcoming vibe, you feel comfortable there by the their staff and soon you are in and out in a time efficient manner.Less

- Joseph C. 8/27/2016

• *
• *
• *
• *
• *

Dental care made easy

Dr Pan is the best!

- Brendan D. 8/26/2016

• *
• *
• *
• *
• *

Always excellent timely and professional

- Leo G. 8/26/2016

• *
• *
• *
• *
• *

Great professionals

Caring professionals !!

- Kevin B. 8/24/2016

• *
• *
• *
• *
• *

quick and painless

- robert r. 8/23/2016

• *
• *
• *
• *
• *

Excellent

Excellent diagnosis

- Karen A. 8/22/2016

• *
• *
• *
• *
• *

The Best Dental Care around!

I highly recommend everyone this message reaches to go to Dr. Pan's practice in Melrose! They are the ABSOLUTE BEST! Dr. Pan and his staff are wonderful! I can't say enough great things about the entire team!Less

- Bonnie B. 8/15/2016

• *
• *
• *
• *
• *

Fantastic!

I finally found a full service dental provider. They do it all, one office with an experienced staff who are personable & professional. They work the magic with insurance mumbo jumbo & actually care about you and your dental health. Great sense of humor & they provide a nice time range for your appointments. They value my time, a lost art. They should market their ethics & patient treatment to medical providers.... I recommend them often & every time I get a compliment on my smile.Less

- Kathryn G. 8/10/2016

• *
• *
• *
• *
• *

Great experience

Very efficient and friendly. Excellent workmanship. Have been at other places before and received less than average service so it's nice to know there are professionals in the dental industry that take their job seriously and care.Less

- Eduart L. 8/10/2016

• *
• *
• *
• *
• *

The best cleaning by Dottie 👍

Everything was great very professional would recommend Dr.Pan to anyone looking for a great dentist thank you 👍Less

- John M. 8/8/2016

• *
• *
• *
• *
• *

Dr. Pan and his crew are awesome. They were able to fit us in on the same day. We both had great experiences with our cleanings and the hygienist were super gentle.Less

- D M. 8/8/2016

• *
• *
• *
• *
• *

Dr Pan and his staff are the best and they keep getting better!

I had a pounding tooth ache and I hesitantly called the emergency number because the office was close. I spoke with Dr Debbie Pan, she was awesome, very caring and warm. She called in a prescription immediately and made a couple of calls and had me scheduled for the next morning. I appreciate the time she spent with me and the superior custom service she provided. As always, I received the best of care once in the office. Very gratefulLess

- Ken H. 8/6/2016

• *
• *
• *
• *
• *

Called Laurie as I had an excruciating toothache. Made arrangements for dr pan to see me me as soon I was able to get there. Dr pan and his associates were both kind and professional.Less

- Maura P. 8/5/2016

• *
• *
• *
• *
• *

Always quick, professional and friendly.

Thank you.Less

- Bob H. 8/4/2016

• *
• *
• *
• *
• *

The best dentist that I ever been to from reception to the performance gray people really do care about there workLess

- Omar E. 8/2/2016

• *
• *
• *
• *
• *

The best dentist and office staff.

Dr Pan and his team are beyond the best. They are like family. He is an exceptional dentist true craftsmanship.Less

- Jeanne B. 8/1/2016

• *
• *
• *
• *
• *

Wonderful family dentistry

If you are looking for a fantastic Dentist and you live anywhere near Melrose, do yourself a favor and give Dr. Nelson Pan a try. My family and I have been going there for years and we wouldn't go anywhere else. We don't live around the corner, we drive 21 miles (one way) which takes anywhere between 35 - 45 minutes (depending on traffic) but it's worth the trip.Less

- Philip N. 8/1/2016

• *
• *
• *
• *
• *

1st Crown

My daughter had her 1st Cerec Crown. She had never had even one cavity so she was a little nervous. Dr Pan and his Assistant Theresa where made her feel relaxed and her appointment may quick and painless :). Happy kid even happier Mom !Less

- Christine F. 7/30/2016

• *
• *
• *
• *
• *

Fabulous service

Dr Pan and his staff are terrific. On time and when something unexpected happens you are taken care of quickly. Painless work. Thank you. David CLess

- david c. 7/30/2016

• *
• *
• *
• *
• *

The absolute best!!

I have a lot of dental issues and I would never trust my teeth to anyone else after having experienced Pan Dental. Everything from the scheduling, insurance management, and reception right on up to emergency procedures and complicated root canals, crowns, you name it...every experience has been spectacular. Couldn't recommend a business more highly than this one!Less

- Ashley W. 7/28/2016

• *
• *
• *
• *
• *

The best dental office by far

Every staff member is exceptional. I have and will continue to recommend to friends and family. My family and I are treated like more than patients when we visit. I am so glad I stumbled upon this dental office.Less

- Robin D. 7/25/2016

• *
• *
• *
• *
• *

Love the flexibility

The hours are awesome

- Sasha S. 7/25/2016

• *
• *
• *
• *
• *

Great experience

The front desk was great. Samantha was a very thorough with her exam and xrays. Glad i came hereLess

- Scott P. 8/12/2019

• *
• *
• *
• *
• *

Great new Dentist, that Dr Pan. Friendly to patients and positive.

- Pierce H. 8/9/2019

• *
• *
• *
• *
• *

Great service!

- Anthony A. 7/27/2019

• *
• *
• *
• *
• *

The practice is EXCEPTIONAL! Professional, Meticulous, Immaculate,Pleasant and EXTREMELY TALENTED!!Less

- Michelle A. 7/24/2019

• *
• *
• *
• *
• *

They are on there game.

Hear ye hear ye from far and wide they have taken dental to a new level. I just wanted to tell the world I'm on board. My life is about to take a style, and it s starting with a smile. Thanks Guys. From the The McLemore'sLess

- Fred M. 7/20/2019

• *
• *
• *
• *
• *

Fantastic service

I’ve been coming to Pan dental care for 3 years and they have consistently offered great service.Less

- Adam P. 7/13/2019

• *
• *
• *
• *
• *

Good initial visit to this practice

Treated warmly and professionally. Dottie did a good job cleaning my teeth and asking about my dental hygiene plus providing some pointers and history of the practice. Her technique was thorough yet gentle.Less

- Joel M. 7/11/2019

• *
• *
• *
• *
• *

Great Dental practice, professional and up to date

I love Dr. Pan's dental practice. Everyone is so friendly and professional. Up to date dentistry tools and systems.Less

- Dianne M. 7/11/2019

• *
• *
• *
• *
• *

Professional and friendly office

These people are great as nice as going to the dentist can be I believe they really care about their patient's health, comfort, and well-beingLess

- Mark S. 7/9/2019

• *
• *
• *
• *
• *

New Crown

Dr. Pan and his staff were courteous and professional, as usual. Most importantly, Dr. Pan seated my new crown in very short order and without any pain or discomfort. He is quite meticulous and ensures that whatever dental services he is providing, that it is done to the best of his ability and that the patient is satisfied. The new crown is a very good match with my other teeth. I am never stressed out when I visit Dr. Pan's office.Less

- Mark H. 6/25/2019

• *
• *
• *
• *
• *

My wife was very pleased with the way she was received and treated. She was nervous about what she faced. Was quite impressed with the new methods of treatment. She has always been very anxious about going to have her checkups. Your staff put her at ease. My turn next. Have another health issue to deal with before I make an appointment. Look forward to having my turn. Best Regards: Richard Jackson husband of Christine.ajj7111Less

- Richard R. 6/19/2019

• *
• *
• *
• *
• *

Reviewing today's cleaning visit

As always , I had a seamless and wonderful visit to the dentist this morning . With the online texting , I was able to jump into an open spot for my cleaning which works so well for me as a client. As soon as I walked in , I was greeted by name ( everyone seems to be greeted by name) and when my appointment was a little delayed , they told me and apologized about it. Cleaning was great and I was told about every-step in advance through-out the process. Dr Pan always show up to take a final look and say hello. First class practice.Less

- john m. 6/17/2019

• *
• *
• *
• *
• *

Cleaning and Xrays

Samantha has been my hygienist for the last two visits. I have a small mouth and Xrays are difficult for me - she is very patient and kind throughout the whole process. I am very grateful to the team at Pan Dental.Less

- Rachel G. 6/17/2019

• *
• *
• *
• *
• *

Best dentist and staff in area

Had a filling taken care of this morning by Nelson.Painless procedure as always. Teresa, his dental assistant is great at her job as is Laurie the office manager.This is the place to go for your dental work.I have been going to Pan Dental since he took over from Dr.Garrard over 20 years ago. I have nothing but good things to say about the rest of the staff at Pan Dental also.Less

- John M. 6/12/2019

• *
• *
• *
• *
• *

Very positive and pleasant experience

Dr. Jeffrey Pan was very competent. He put a crown on my tooth and it was painless and quick. He is also very kind and polite.Less

- Joan D. 6/12/2019

• *
• *
• *
• *
• *

Great Office

My 4 year old son hurt his mouth last night on a swing set and Dr. Jeffrey was able to get us in today to make sure everything was ok. Everyone is always very professional and caring. We love this office and I have been a patient there for over 25 years. I wouldn’t go anywhere else.Less

- Andrea B. 6/8/2019

• *
• *
• *
• *
• *

Low-stress dental appointment

Dr. Jeffrey’s calm and friendly demeanor put me at ease during a root canal. He explained what to expect during the procedure and ensured that I was comfortable.Less

- Ellen S. 6/6/2019

• *
• *
• *
• *
• *

Great Service. Very friendly and professional team.

The team at the office is very friendly and professional. I had not been to the dentist in a while and wanted to get back on track. I am glad that I picked this office as the place to get back on track. Each person that I met with on the team made me feel like I had been going to this office for years.Less

- Barry L. 6/6/2019

• *
• *
• *
• *
• *

Great, professional service and wonderful staff! Welcoming atmosphere!

- Thespina V. 6/5/2019

• *
• *
• *
• *
• *

Immediate Response

I fractured a tooth on a Saturday evening that needed immediate response - 15 minutes later Dr. Nelson Pan met me at his office. Couldn’t recommend Pan Dental any more and will continue to refer people. Great family dentist from top down.Less

- Chapin J. 6/1/2019

• *
• *
• *
• *
• *

Very friendly

Wonderful would highly recommend this dental practice to all my friends. Everyone in the office is so very personable and caring.Less

- Kathy C. 5/30/2019

• *
• *
• *
• *
• *

Very professional.Dr Pan and Threasea make you feel at ease. Great office staff

- RICHARD G. 5/30/2019

• *
• *
• *
• *
• *

This was my first visit. The hygienist was wonderful. She seemed very knowledgeable and did a great job cleaning my teeth.Less

- Linda F. 5/16/2019

• *
• *
• *
• *
• *

Visit with Dotty for cleaning

Happy as always with Dotty. I am not a model patient and she always has patience and understanding. Very happy with the quality of cleaning.Less

- Frances L. 5/16/2019

• *
• *
• *
• *
• *

Great place!

My first time there and I liked the staff very much. Met Dr. Pan Sr. and he seemed like a knowledgeable and friendly guyLess

- Anthony C. 5/13/2019

• *
• *
• *
• *
• *

Professional courteous experienced

Drs Nelson Pan and Debra are all of these things. Over the years they and staff have worked with me for scheduling needs, visits are timely and professional. Best of all, late / after work hours are available! Thank you Dr. Pan and Staff! Jeff MillerLess

- Jeff M. 5/9/2019

• *
• *
• *
• *
• *

Best dentist around

Fast, efficient, caring, always have the latest equipment and techniques. I’ve coming since 2008, and love all the staff, especially Dottie.Less

- Richard H. 5/9/2019

• *
• *
• *
• *
• *

Great visit

I had my 6 month checkup today, and as usual, the entire staff was on point.

- Julie B. 5/8/2019

• *
• *
• *
• *
• *

I had a new hygienist this time and she was very professional and nice just like the whole team at this office Very caring and professional.Less

- RICHARD G. 5/8/2019

• *
• *
• *
• *
• *

Love them!!

They are the best! Professional, friendly, fair and understanding. Dr. Nelson Pan is the Man!! Lori and Theresa are absolutely wonderful...luv those girls!! The whole family is great... give them a try, you will be glad you did!Less

- Joanne m. 5/4/2019

• *
• *
• *
• *
• *

Love them!!

They are the best! Professional, friendly, fair and understanding. Dr. Nelson Pan is the Man!! Lori and Theresa are absolutely wonderful...luv those girls!! The whole family is great... give them a try, you will be glad you did!Less

- Joanne m. 5/4/2019

• *
• *
• *
• *
• *

Service and Pricing

Service was excellent but it was much more expensive than anticipated.

- bob L. 5/2/2019

• *
• *
• *
• *
• *

Very experienced and great family practice!

Great Practice. They make you feel welcome, and stay on top of technology. Laurie is always so helpful, a real problem solver!I don't mind going to the dentist! Sam,my hygienist is awesome too! Jeffrey,my dentist too. I highly recommend them.Less

- Marilyn C. 5/1/2019

• *
• *
• *
• *
• *

Professional, knowledgeable, welcoming, efficient

Yesterday was my first experience with Pan Dental and all I can say is that I wish I hadn't waited so long to make the change. It was a pleasant experience from the moment I walked in the door until the moment I left. I had been with the same Dental Office from my teen years well into my adulthood and I stayed even when I moved a fair distance away. It also was a family owned practice, but my Dentist retired a few years back and the business left the family. I wanted to make the change then, but I worried about leaving 40 years of records behind so I stayed for awhile, but it was never the same. I recently decided to make the change and Pan Dental kept being mentioned so I decided to make the leap and I am so glad that I did. My first experience was very pleasant and I was impressed with the Practice itself. Their equipment is modern, their staff is pleasant, and they definitely seem to put an emphasis on caring for the client, which is something that too few businesses worry about today. Based on this visit, I would highly recommend Pan Dental to anyone.Less

- Jeanne H. 4/25/2019

• *
• *
• *
• *
• *

Friendly upbeat staff make you feel welcome

They discuss treatment with you answer questions and engage with this patientsLess

- Jim O. 4/22/2019

• *
• *
• *
• *
• *

Straightforward and professional as usual! I have seen Dr. Pan since I was in my teens. The entire staff and office is great as always.Less

- Nick H. 4/20/2019

• *
• *
• *
• *
• *

Best cleaning ever

Gabriella was my hygienist today and for all the years I’ve been having my teeth cleaned she was by far the best. She really got in there and put some elbow grease in it. I never felt a more thorough cleaning and left there feeling wonderful. Sweet girl with a great personality. I believe she is new but she’s was clearly very educated and comfortable in her position.Less

- Shannon B. 4/18/2019

• *
• *
• *
• *
• *

Quality of service

Very nice experience

- Nicholas G. 4/16/2019

• *
• *
• *
• *
• *

Best Dentist In Massachusetts Hands Down.

Let me start off by saying I hate going to the dentist. It is soley because of this fact I felt I had to write this review for anyone out there new to the area or who hasn’t had work done recently. If you cannot ignore the problem any longer, have a medical emergency, or anything in between look no further. This is the place you want to go. I had a dental emergency involving a moderately complex procedure. Without getting into to much detail, the roots inside two veneers at the front of my mouth snapped due to a heavy impact at my workplace. Previously I had both a root canal and an ipecoectomey done by an oral surgeon. Having almost no actual bone left a graft was required so implant posts could be attached at a later date. Throughout the course of my treatment at Pan Dental I saw all three Dr. Pans and each one showed an expertise that was unparalleled. Not only did they managed to see me not but two hours after the initial incident, but they gave me a full X-Ray and formulated an entire written care plan which they then forwarded to my workmen’s comp claim that same day. The receptionist is charming and presents a carefree attitude all the while working seemlessly with the Pans to make the entire procedure as easy on the patient as possible. Further making the whole experience painless in more ways then one. She contacted my employer directly and made it so I didn’t have to shuffle through mountains of paperwork as would usually be the norm for such a case. Not so at Pan Dental. They managed to begin the aforementioned process of grafting bone into my gums the very next day. Thus beggining a six months long process of implanting new titanium posts into the newly minted jaw bone. This procedure was hell and all three Doctor Pans kept me comfortable before, after, and during the procedure without ever over medicating. Thier maticulous skill being the first and foremost tool of pain management used so that aftercare didn’t drag on and put me the patient at risk. Again I hate the dentist with a passion. But for the record Mr. And Mrs Pan should be proud for not only having started a truely successful family business in the age of disconnected corporate medicine; but also raising thier extremely knowledgeable, kind son (and daughter) who can carry on the family’s legacy. You as a patient of the Pans can rest assured that long after thier tenure within the dental community has ended the quality, compassion, and expertise I experienced during this hard time will be carried on for another generation. For that I would just like to say thank you. It is one thing to be a master of your craft it is another thing entirely to master being a decent human being.Less

- Matt B. 4/2/2019

• *
• *
• *
• *
• *

these

The best tooth filling I ever had, pain free and quick. I was done within 45 minutes. Both Dr.Nelson Pan and his assistant were nice. I would surely recommend these group to my friends and relatives. We're happy they took over Dr.DeGaravilla's practice.Less

- Evelina S. 3/29/2019

• *
• *
• *
• *
• *

Very professional, but friendly.

After over 20 years with our family dentist who recently retired, we were nervous to start over someplace new. I was very happy with our experience, my daughter had a cleaning and was also very pleased.Less

- Kristine C. 3/26/2019

• *
• *
• *
• *
• *

Always high quality dental care by great professionals!

Consistently impressive high quality care delivered by great people in a state of the art facility!Less

- Donald F. 3/25/2019

• *
• *
• *
• *
• *

ce within 3 minutes after my arrival. She very nicely asked if she could help me since I was in a wheelchair.

I'm very comfortable in the care of Dr. Nelson Pan. He knows exactly where to rub your gums or cheeks when giving novacaine so that my two fillings were pain free.Less

- Joyce B. 3/21/2019

• *
• *
• *
• *
• *

They are all amazing

- Roberta M. 3/20/2019

• *
• *
• *
• *
• *

Very happy with thoroughness

This was my first time at this office. It was a great experience. Very thorough & high tech cleaning & x-rays. They really seemed up to date in terms of technology & technique. Office was clean and staff was kind & professional. I would highly recommend.Less

- JILL R. 3/20/2019

• *
• *
• *
• *
• *

The Very Best!

I have been going to Dr. Nelson Pan for over 20 years and he is a great dentist. He is always very knowledgeable, makes me feel very comfortable and does it all with a wonderful sense of humor. I used to literally hate going to the dentist, then I met Dr. Pan. All of his staff is wonderful and Lori is the very best! She always makes sure that everything about my visit runs smoothly. I have chosen Alison for my Dental Hygienist, she is absolutely wonderful. Theresa is the dental assistant that has been right there during my visits and is fantastic. I can't say enough good things about Dr. Nelson Pan and all of his staff. I highly recommend them.Less

- Patricia D. 3/16/2019

• *
• *
• *
• *
• *

The Very Best!

I have been going to Dr. Nelson Pan for over 20 years and he is a great dentist. He is always very knowledgeable, makes me feel very comfortable and does it all with a wonderful sense of humor. I used to literally hate going to the dentist, then I met Dr. Pan. All of his staff is wonderful and Lori is the very best! She always makes sure that everything about my visit runs smoothly. I have chosen Alison for my Dental Hygienist, she is absolutely wonderful. Theresa is the dental assistant that has been right there during my visits and is fantastic. I can't say enough good things about Dr. Nelson Pan and all of his staff. I highly recommend them.Less

- Patricia D. 3/16/2019

• *
• *
• *
• *
• *

Great Service & Experience!

I was in today for my second visit getting a tooth refilled. Dr. Jeffrey Pan was amazing! I did not feel any discomfort. I am so happy I finally switched to this office. Everyone is friendly and professional.Less

- Nicole M. 3/13/2019

• *
• *
• *
• *
• *

First visit , very impressed

This was my first visit to Dr. Nelson . I was vert impressed with the welcoming atmosphere of the entire staff. Dr Nelson a highly skilled dentist using the latest technology and taking the time to explain the procedure to me. I look forward to a long relationship with this practice and would highly recommend this dental practice .Less

- Thomas S. 3/8/2019

• *
• *
• *
• *
• *

The Best

Pan Dental has been taking care of my wife and son for years, This was my first visit, and now I understand why they speak so highly of them. The staff is friendly and helpful, their equipment is top notch, and they all seem very skilled and extremely knowledgeable. I am very happy I went.Less

- Mark S. 3/5/2019

• *
• *
• *
• *
• *

Excellent Dental Practice in Melrose, MAIn for my

In for my semi-annual cleaning. Prompt, professional service as always. Always very thorough and always provides helpful recommendations for proper oral care. Very satisfied patient!Less

- Charles R. 3/5/2019

• *
• *
• *
• *
• *

Friendly prompt service

Easy to get to. Plenty of parking. Nice office with friendly staff. I was in and out in no time. great.Less

- CAROLYN S. 2/28/2019

• *
• *
• *
• *
• *

Front tooth filling

Friendly, efficient, very concerned that I was satisfied with the result. Entirely painless.Less

- Joe F. 2/28/2019

• *
• *
• *
• *
• *

Highly recommended dental practice

For the past 25+ years my husband and I have been getting all our dental services done by Drs Deborah and Nelson Pan, and their dental hygienists. Within the past couple years their oldest son Jeffrey has joined the practice which is regularly being updated with the latest dental equipment and technologies. This entire dental group is awesome, not only topnotch professionals but also very caring and dedicated professionals. Highly recommended!Less

- Sue R. 2/27/2019

• *
• *
• *
• *
• *

Another positive experience....

Debra is upbeat and friendly.... I have some dental anxiety, but not with Debra. She is extremely gentle while cleaning my teeth, and always takes the time to explain what she is doing. So glad I found her!Less

- Gail T. 2/25/2019

• *
• *
• *
• *
• *

Staff is incredible!

Going to the dentist may not be my favorite thing to do, but with the great staff, Laurie, Jeffrey, Dr Nelson and Deborah Pan, it makes it a pleasure! They keep up with the latest technology, so I feel confident they are giving me the best care. Whenever I have had an emergency, they are great too. Thank you!Less

- Marilyn C. 2/18/2019

• *
• *
• *
• *
• *

Won’t go to any other dental practice!

Everyone is so friendly and professional. State of the art technology with the goal always to keep your teeth healthy & forever! I’ve moved to Dallas but still travel to see the Pans! Along with their hygienists & office staff, my healthy teeth experience keeps me a loyal patient for life.Less

- Julia S. 2/16/2019

• *
• *
• *
• *
• *

Top Notch Cleaning and check up !

Had my six month cleaning today with Alison, A+ job, and again no cavities. Highly recommend this office. Looking forward to my six month visit.Less

- Lori S. 2/12/2019

• *
• *
• *
• *
• *

High quality service and equipment

Almost a pleasureLess

- Joe F. 2/7/2019

• *
• *
• *
• *
• *

They provide wonderful friendly dentistry. The office is spotless and the care and attention is awesome. They are simply the best.Less

- david c. 2/6/2019

• *
• *
• *
• *
• *

They provide wonderful friendly dentistry. The office is spotless and the care and attention is awesome. They are simply the best.Less

- david c. 2/6/2019

• *
• *
• *
• *
• *

They provide wonderful friendly dentistry. The office is spotless and the care and attention is awesome. They are simply the best.Less

- david c. 2/6/2019

• *
• *
• *
• *
• *

HIGH QUALITY SERVICES

I went in for my first cleaning as a new patient tonight. Dr. Debra Pan actually did my cleaning. Let me say she was professional, kind and very gentle. I explained that I have a condition in whichI can't tolerate pain. She was super kind and repeatedly asked if I was okay. She told me all about her career and that she is a Professor at BU. And shared all her children are dentists. I have a wicked phobia of dentists and she completely understood. She went above and beyond for me. Dr. Nelson Pan came in to talk to me he too was very nice and gentle. The front desk ladies are very kind as well.Less

- Elaine M. 1/29/2019

• *
• *
• *
• *
• *

Dental Appointment

Excellent practice with top dental professionals.

- Ken S S. 1/21/2019

• *
• *
• *
• *
• *

High quality, friendly and professional service

Went in with a broken tooth and left with a new crown. One appointment was all I needed. They are always so kind, professional and pleasant here.Less

- Ruthann N. 1/16/2019

• *
• *
• *
• *
• *

I love that everyone knows us, and is so friendly. I love the convenience of later hours and that i can always get the appts I need. I love love love that marble countertop too! They make havibg dental work much less stressful!Less

- Renee M. 1/10/2019

• *
• *
• *
• *
• *

My new tooth 🦷

Just had a new Cerek crown put in and it’s amazing, but not surprising, how well it fits. Dr Pan is an amazing talent and all the staff is professional and pleasant.Less

- Anthony C. 1/9/2019

• *
• *
• *
• *
• *

High Quality, professional and friendly service

I always enjoy my visit to the dentist. Pans and their staff treat me with on time friendly professional service. they take the time to educate me regarding my oral health. They really care and make sure you walk out with a smile.Less

- Robert B. 1/8/2019

• *
• *
• *
• *
• *

Great dentist!

Everyone in this dental practice is professional and competent. Highly recommend.

- Janice B. 1/3/2019

• *
• *
• *
• *
• *

Excellent service

Nelson and Jeffery took me early because I was having a lot of pain. Very thankful and feeling much better. The staff is very helpful and courteous.Less

- Debra J. 1/3/2019

• *
• *
• *
• *
• *

Great care.

They’re very kind, professional, and an ideal choice for dental care.

- Autumn G. 12/27/2018

• *
• *
• *
• *
• *

Terrific service, very skilled

Thought I lost a filling. I was seen in a few hours, on a Saturday. X-ray of the affected area, thorough inspection. No damage found.Less

- Joe F. 12/8/2018

• *
• *
• *
• *
• *

Painless visit!

I have been a patient at this office for a long time and I highly recommend this practice for anyone who is looking for a new dentist. Lori at the front desk is awesome. Dr. Pan and his assistant Theresa are a great team. I understand why they are #1 in Melrose.Less

- Bob S. 12/6/2018

• *
• *
• *
• *
• *

First time visit

Everyone in the office was friendly and helpful, Lori, Heidi ( hygienist) , and Dr. Jeffrey Pan. I was impressed with the office layout and everyone was very informative about what services would be provided to me. I had a tooth X-ray and a filling which was done without any pain. . A job well done.Less

- Anna W. 12/6/2018

• *
• *
• *
• *
• *

Very professional and clean and up to date office

I was very impressed with this team in all respects from the hygienist Heidi to Lori the biller, to Dr Pan. I have extreme dental anxiety and I was very relaxed and had no problem when getting a crown. I felt no pain. I didn’t even feel the novicane. Dr. Pan is phenomenal. He is kind, quick, professional and extremely good at what he does. I have found the right practice finally! I am very particular about dentists. I give them a five star rating.Less

- paula B. 12/6/2018

• *
• *
• *
• *
• *

Very professional office

I have been a patient of Dr Nelson Pan’s office for over 20 years. His work is impeccable and timely. He takes the time to explain needed procedures and is reassuring with an anxious patient (me). His office staff (Teresa and Laurie especially) are helpful and professional as are the hygienists.Less

- Maureen S. 12/6/2018

• *
• *
• *
• *
• *

Great service!

I am a long time patient of Dr. Pan's office, and highly recommend them. Their staff is always friendly and professional, and make you feel welcome. Gabby, my hygenist, does a great job in caring for my teeth and keeping them healthy. Go there!Less

- Mark M. 12/3/2018

• *
• *
• *
• *
• *

Long time patient

I have been s patient of Dr.Nelson Pan for 30 years.Always able to see me for emergencies.I had a cleaning and exam this morning at 8am- needed some work done on a partial- Teresa,his excellent dental assistant, took an impression and sent it out to lab immediately. At 430 this afternoon I will back in Nelson's chair getting two chipped teeth bonded and wearing my fixed partial. THAT IS SERVICE!!Less

- John M. 12/3/2018

• *
• *
• *
• *
• *

I saw Dr.Jeffrey Pan for a crown. His work is excellent .He is professional,efficient and precise.The crown was done in about an hour. The color matched my teeth so I was very pleased with the results. He is also friendly and seemed very caring.I would definitely recommend him to anyone. Everyone at this office is professional, friendly and makes going to the dentist a pleasant experience.Less

- jeanette c. 12/3/2018

• *
• *
• *
• *
• *

1st class operation ! Thoughtful , professional , courteous team of dentists and staff . Timely and simple communications across every business process. Welcoming and clean facilites . Well deserved 5 stars!Less

- Jack M. 11/29/2018

• *
• *
• *
• *
• *

Very professional office and staff

Very clean well oiled machine..... at this practice! Very impressed with the staff and billing personnel. The hygienist Samantha is outstanding. Such a gentile touch should be a surgeon.Less

- Paula B. 11/28/2018

• *
• *
• *
• *
• *

Superior Practice

This office has the qualities that people want at a dental office - Great customer service, warm and inviting environment, flexible schedule and experienced staff. I am so happy that I was recommended to this practice when my dentist retired.Less

- Josephine L. 11/22/2018

• *
• *
• *
• *
• *

Super positive dental experience!

Super positive dental experience! I don’t know anyone who likes to go to the dentist, or likes to have to start with a new dentist. But, after seeing the same dentist for my entire adult life, I eventually had to move on to somebody closer to home. No fear here! Everybody at this office was super friendly and professional! My hygienist Marjorie was fantastic, as well as Dr. Pan. I would highly recommend this practice to anybody interested in a comfortable, positive dental experience.Less

- Kristine S. 11/20/2018

• *
• *
• *
• *
• *

Dr. Pan's office is the best!

The Office Manager, Lori, is as nice as anyone you will ever meet and she is superbly helpful. The hygienists and dentists are compassionate and professional. While nobody enjoys going to the dentist, Dr. Pan's office makes it as painless as possible, both figuratively and literally.Less

- Rich K. 11/9/2018

• *
• *
• *
• *
• *

Excellent experience once again

I have been a patient of Dr. Pan and his family for many years. I came in for a deep cleaning. I am a total coward at the dentist and I was given a new hygienist who I was not expecting to have take care of me. She was absolutely wonderful. She was extremely gentle and genuinely concerned with my comfort. I have had pretty much all of Dr. Pan's staff work on my teeth and they all have been stellar. They have built a very professional practice filled with many great people. I drive a long distance to get to Dr. Pan's practice and would not think of going anywhere else.Less

- John P. 11/6/2018

• *
• *
• *
• *
• *

Appointment was smooth and comfortable

I am a client with moderate dental anxiety. Debra and her assistant were pleasant and upbeat. She completed the work quickly, but I never felt rushed. The was a big plus too!Less

- Gail T. 11/5/2018

• *
• *
• *
• *
• *

Best Dentists and Best Staff

Everyone is great there! Professional, accommodating pleasant, and very efficient. Lori keeps everything running smoothly!Less

- Joanne M. 11/5/2018

• *
• *
• *
• *
• *

Very Professional and friendly

Very thorough, always taken on time, in and out quickly.

- Colleen L. 11/5/2018

• *
• *
• *
• *
• *

Consistently high quality, friendly service.

We’ve been patients of the Pans for many years and have always been pleased with their commitment to high quality service.Less

- Donald F. 11/1/2018

• *
• *
• *
• *
• *

State of the art facility

Professional and personal atmosphere. Pann family treats you like family

- Bob S. 10/27/2018

• *
• *
• *
• *
• *

High quality, latest equipment, clean and reliable

Dr. Pan is always gentle and thorough. Clean office and dental assistants are awesome too! I always recommend them to people who are afraid of the dentist because of their gentle approach. Finding this practice 15 yrs ago was like finding gold!Less

- Patricia N. 10/27/2018

• *
• *
• *
• *
• *

excellent service

quick, high quality service! highly recommended!

- James P. 10/11/2018

• *
• *
• *
• *
• *

I love this office

Had a great experience with Dottie, and I am looking forward to my next cleaning

- Karen O. 10/2/2018

• *
• *
• *
• *
• *

better than the best

Have had dental problems for many years. Have seen many dental offices in my 68 years . This office is by far the the most welcoming and professional.Less

- patrick c. 10/1/2018

• *
• *
• *
• *
• *

Everyone that works here is wonderful. The staff are nice and make you feel comfortable. Great place to go.Less

- Allison W. 9/27/2018

• *
• *
• *
• *
• *

Impressive service and experience

Dr. Pan was extremely knowledgeable and careful - the experience was seamless and pleasant. Their office is very clean and their staff welcoming. Would recommend to anyoneLess

- Trevor K. 9/15/2018

• *
• *
• *
• *
• *

A great experience.

Very friendly.Staff listen to concerns,and they have the right answer. Thank you for the great service.Less

- Andrew D. 9/10/2018

• *
• *
• *
• *
• *

Great experience

I had not been to the dentist for several years, everyone at Pan's was friendly and professional - great experience !Less

- Robert G. 8/31/2018

• *
• *
• *
• *
• *

Excellent Experience!

My last routine cleaning with Dottie has prompted me to write this review. Not only does Dottie do her craft with great care and efficiency, she makes it fun! My only frustration was that I wasn't able to respond adequately to her funny stories because she was doing work on my teeth! Also, when I left, I was encouraged to care more for my teeth because Dottie not only told me HOW to better care for my teeth, but WHY I should and what it will mean in the long-term. A big thanks also to Drs. Nelson and Jeffrey whose characteristic mixture of humor and professionalism always makes my experience enjoyable. Who knew you could actually look forward to going to the dentist!? Try Pan Dental. You won't be disappointed!Less

- Jaime O. 8/17/2018

• *
• *
• *
• *
• *

The best you will find

from the front desk to the hygenists to the Dr's Pan you will not find a better dentist officeLess

- mark C. 8/16/2018

• *
• *
• *
• *
• *

High quality service, easy to get appt

As always staff is great, was very easy to get appts for multiple children with busy sports & school schedules!Less

- Ellen M. 8/15/2018

• *
• *
• *
• *
• *

Welcoming, patient and friendly

From the moment I walked into the office the front desk staff, hygienist staff and dentist were all warm, welcoming, patient and kind. The office itself was clean, neat and easy to access.Less

- K R. 7/23/2018

• *
• *
• *
• *
• *

Friendly, professional and very caring with a nervous patient!

Dr. Pan was exceptional in his explanation of the work to be done and in his care in completing the work. He was very gentle and efficient and had this nervous patient feeling much better. Thank you!Less

- JoEllen S. 7/21/2018

• *
• *
• *
• *
• *

I came in for an appointment as a new patient on Wednesday July 11th. I only had to get a cavity filled. I was treated very nicely by the receptionist as well as the hygienist and dr. I was so happy I made a cleaning appointment.Less

- Allison W. 7/17/2018

• *
• *
• *
• *
• *

Highly recommend this dentist

- very professional - very friendly - no waiting time - took time for all my questions - amazing service Thank you so much!Less

- Vanessa R. 7/14/2018

• *
• *
• *
• *
• *

Highest Quality, Highest Professionalism, and Very Friendly

The review title says it all . The highest quality and professionalism are very important but the friendly and relaxing atmosphere are also important making the overall experience not only very rewarding but very pleasant.Less

- henry d. 6/28/2018

• *
• *
• *
• *
• *