Office Manager:
Lori (Cain) Smith, CDA, LDA, AADOM, Office Manager
Certified Dental Assistant (CDA)
Licensed Dental Assistant (LDA)
American Association of Dental Office Managers (AADOM)
Lori Smith joined the Pan Dental Team as Office Manager in 2002 and has become a dynamic key member. She is the perfect first impression at the front desk while greeting our new patients as they walk through our door, and as always, just as welcoming to our regular patients! We truly appreciate her diligence in maintaining the daily flow and smoothness of our dental team and consistently striving to keep patients satisfied with their personalized care
A graduate of Melrose High School, Lori is formally trained as a Certified Dental Assistant (CDA) with advanced education in front desk office management, Licensed Dental Assistant (LDA), member of the American Association of Dental Office Managers (AADOM) and has many years of in-depth dental private practice experience.
Lori’s strong dedication, expertise and excellent communication skills has kept our patients extremely satisfied with an in-depth understanding of all types of dental insurance coverages, customized finance plans, and ease in scheduling appointments for the entire family. Lori's patient service skills and friendliness are unsurpassed. She has kept our patient referral base rising and growing stronger with each year. We invite New Patients to schedule an appointment and discover why our office has been Voted #1 Dental Office by Reader's Choice Awards in Melrose and the surrounding communities since 2001.
Born, raised and a lifelong resident of Melrose, Lori has been married to her husband Bob for 26 years. They have two children and are avid sports fans and enjoy following their children's activities and events. Favorite family activities include spending time outdoors and quiet relaxing time by the ocean at their family summer home in Moody Beach, Maine. They also enjoy taking some time to four-wheel drive off the islands of Nantucket during the summer months. While they enjoy many water sport activities, they also enjoy attending Boston Celtics and Boston Red Sox games along with following the Boston University Terrier Hockey teams.
“The best reward as Office Manager is getting to know all the patients and seeing their smiles get bigger and brighter! I take great pride in managing the daily smoothness of patient flow throughout our office in a team-oriented fashion.”